Safeguarding met Childcare on Non-Domestic Premises, Full day care source PDF ↗ provider page on ofsted.gov.uk ↗

Grades by area

Behaviour, attitudes and establishing routines

Strong standard
Children consistently demonstrate positive behaviour and high levels of kindness and cooperation towards one another and adults. Leaders and staff have established a calm, nurturing and inclusive environment where expectations for behaviour and routines are consistently understood and embedded across the setting. As a result, children feel safe, secure and confident within the daily routines. Children form warm and trusting relationships with staff and their peers. Staff support children effectively to recognise and manage their emotions, helping them to understand feelings and develop positive social skills. For example, children enthusiastically take part in activities exploring emotions and proudly ring the 'kindness bell', to celebrate acts of kindness. This effectively promotes children's self-esteem and sense of belonging. Children develop a sense of community and belonging through meaningful experiences with the wider community. For example, children visit local care homes, take part in fundraising activities and participate in events that include parents, carers, grandparents and other family members. These experiences help children develop empathy, respect for others and confidence in social situations beyond the setting. Children show positive attitudes to learning and engage enthusiastically in activities with curiosity and persistence. They listen attentively during group times, cooperate well with others and confidently follow instructions. Staff carefully consider children's individual needs and circumstances, particularly for those facing barriers to learning, and adapt routines and support strategies appropriately. Leaders work closely with families to promote regular attendance, helping children to settle well, build confidence and become well prepared for their next stages in learning.

Inclusion

Strong standard
Inclusion is a key feature of the setting. Children benefit from a highly-inclusive environment where leaders and staff place individual needs, backgrounds and wellbeing at the centre of practice. Staff know children and their families very well and use this knowledge to identify barriers to learning, at the earliest opportunity. Leaders work closely with parents, carers, external professionals and agencies, including speech and language therapists and social care professionals, to ensure children receive timely and effective support. As a result, children with special educational needs and/or disabilities, disadvantaged children and those known, or previously known to children's social care are supported well and make notable progress from their starting points. Leaders and staff swiftly assess emerging concerns and implement targeted interventions to support children's communication, emotional wellbeing and social development. Individual support plans are reviewed regularly and adapted effectively to meet children's changing needs. Staff confidently make reasonable adjustments to routines, environments and teaching approaches so that all children can participate fully alongside their peers. Funding is used effectively to reduce gaps in learning and improve children's outcomes, including extending attendance and providing additional targeted experiences. Children are valued as individuals, develop a secure sense of belonging and thrive within this nurturing and inclusive environment.

Achievement

Expected standard
Children make progress from their starting points and typically develop appropriate knowledge and skills that support their future learning. Children develop their communication and language skills through songs, books, conversations and play experiences. They confidently join in with group activities, build positive relationships with others and demonstrate growing resilience and exploration in their play and learning. They listen attentively to stories and increasingly express their thoughts and ideas. For example, older children enthusiastically discuss emotions during story sessions and confidently talk about what makes them feel happy, sad or scared. Children are increasingly independent, confident and socially aware. In preparation for moving on to school, older children follow routines and listen to instructions. They proudly learn to dress and undress independently for physical-activity sessions, while younger children feed themselves and follow familiar routines, confidently. Children with special educational needs and/or disabilities, disadvantaged children and those facing barriers to learning engage positively and make progress in their personal, social and emotional development. Children enjoy their learning and show curiosity during activities, such as imaginative play, sensory exploration and outdoor physical play. However, inconsistencies in staff interactions mean children's problem solving and thinking skills are not always maximised.

Children's welfare and wellbeing

Expected standard
Children are happy, settled and emotionally secure within this warm and nurturing environment. They form secure attachments with their key persons and other familiar adults, confidently seeking reassurance, comfort and support when needed. Staff know children and their families well and work closely with parents, carers and external professionals to support children's individual welfare and wellbeing needs, particularly for children with special educational needs and/or and those facing barriers to learning. Children are generally supported to develop an understanding of healthy lifestyles and physical wellbeing. For example, children take part in daily outdoor play and physical-activity sessions that help develop coordination, confidence and awareness of how exercise affects their bodies. Older children independently wash their hands, brush their teeth after meals and manage routines confidently. Staff support children to recognise and express their emotions through discussions, routines and activities that explore feelings and kindness towards others. Children demonstrate that they feel safe and secure within the setting. Staff support children sensitively during transitions to the next room and help them build confidence and independence, over time. However, hygiene and self-care practices are not always consistently promoted. For example, staff do not always respond promptly when children need to wipe their nose or consistently encourage them to manage their own personal-care needs and hygiene routines independently.

Curriculum and teaching

Expected standard
Overall, staff plan a broad and thoughtful curriculum that reflects children's interests, developmental stages and individual needs. Leaders have a clear understanding of what they want children to learn and place a clear emphasis on supporting children's communication, confidence, independence and emotional wellbeing. Staff typically use their knowledge of children to effectively adapt activities and routines, particularly for children with special educational needs and/or disabilities, disadvantaged children and those facing barriers to learning. As a result, children are supported to participate fully and feel included within the setting. The quality of teaching is not yet consistently strong across the setting. While some staff provide purposeful interactions that extend children's thinking, introduce new vocabulary and deepen learning, others focus more on supervision and routine tasks. This creates variation in the level of challenge children receive, when staff do not recognise opportunities or use teaching to extend children's learning and maximise their progress. Staff promote children's language and communication skills throughout daily routines and play experiences. Staff support children to enjoy stories, songs, imaginative play and discussions that help develop their vocabulary and confidence to express themselves. Opportunities to develop mathematical understanding are promoted through activities such as water play, counting and exploring concepts, such as 'full' and 'empty'. Staff generally assess children's progress appropriately and identify next steps to support ongoing learning and development.

Leadership and governance

Expected standard
Leaders are dedicated to providing an inclusive environment where all children and families feel welcomed, valued and supported. They generally have a clear understanding of the setting's strengths and areas for development and take appropriate action to improve the quality of the provision, continuing to strengthen staff support, for instance. They have introduced coaching, peer observations and targeted professional development to enhance staff's knowledge and skills. Although improvements are ongoing, leaders recognise that the quality of teaching and interactions are not yet consistently strong across the setting. Leaders promote staff's welfare effectively. Staff feel valued and supported through regular meetings, training opportunities and wellbeing check-ins. Leaders monitor staff's suitability appropriately and have strengthened recruitment and oversight of safeguarding procedures following weaknesses identified at a prior visit. Appropriate action has been taken to address these areas, including improving safeguarding practice and more robust monitoring of staff performance, suitability and supervision arrangements. Leaders have also implemented additional staff training and clearer systems for recording and reporting concerns. These improvements are having a positive impact on the day-to-day running of the setting. Leaders recognise there is still further work to ensure consistently strong practice across all areas of the provision. Leaders work closely with parents, carers, schools, external agencies and the wider community to help secure appropriate support for children and families. Partnerships with families are positive and communication is effective. Leaders have experienced some recent staffing changes and challenges. However, leaders remain reflective and ambitious to continue improving outcomes for children.

What it's like to be a child at this setting

Children arrive happily and confidently into a calm, welcoming environment where they feel safe, valued and emotionally secure. Warm and caring relationships with staff help children to develop a positive sense of belonging. Staff know children and their families very well and use this knowledge to provide tailored support that helps children settle quickly, build confidence and overcome barriers to learning. Children's family backgrounds, cultures, language and experiences are fully respected, valued and meaningfully reflected in the life of the setting. Children behave well and show kindness, empathy and respect towards others. They proudly celebrate positive behaviour through the 'kindness bell'. This reinforces collective values and helps children notice acts of kindness, develop a sense of community and emotional awareness. Children enjoy a wide range of stimulating experiences that encourage curiosity, independence and exploration. They confidently choose activities that interest them, including imaginative play, sensory experiences, outdoor learning and physical activities. Staff support children to develop important life skills, such as dressing independently, managing routines and making healthy choices. Children are enthusiastic learners who enjoy books, stories, singing and discussions with staff and friends. Overall, they develop effective communication skills and are encouraged to express their thoughts, ideas and emotions. Children with special educational needs and/or disabilities, disadvantaged children and those facing barriers to learning are supported particularly well. Early intervention, secure partnerships with families and effective collaboration with outside agencies ensure children make secure progress from their starting points and are well prepared for their next stage of learning. Leaders promote attendance well. Staff work flexibly with families, accommodating individual needs so that all children can maintain regular attendance and experience continuity in their learning.

Next steps

Leaders should focus more precisely on curriculum teaching and develop consistently high-quality interactions to extend children's thinking and support their ongoing learning and development. Leaders should support staff to consistently follow and teach robust hygiene practices at all times, to promote children's health and help them to manage their personal-care needs.

About this inspection

The inspector spoke with leaders, staff, children, parents, carers, special educational needs coordinators and designated safeguarding leads during the inspection. We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

About this setting

URN
2527781
Address
Hemdean House School Hemdean Road, Caversham Reading Berkshire RG4 7SD
Type
Childcare on Non-Domestic Premises, Full day care
Registration date
09/07/2019
Registered person
Playday (Caversham) Limited
Register(s)
EYR, CCR, VCR
Operating hours
Monday,Tuesday,Wednesday,Thursday,Friday : 07:30 - 18:30
Local authority
Reading

Facts and figures

Age range at inspection
0 to 4
Total places
50

Data from 20 May 2026

Raw extracted PDF text
Playday (caversham) Ltd
Unique reference number (URN): 2527781
Address: Hemdean House School, Hemdean Road, Caversham, Reading, Berkshire, RG4 7SD
Type: Childcare on non-domestic premises
Registered with Ofsted: 09/07/2019
Registers: EYR, CCR, VCR
Registered person: Playday (Caversham) Limited
Inspection report: 20 May 2026
Exceptional
Strong standard
Expected standard
Needs attention
Urgent improvement
Safeguarding standards met
The safeguarding standards are met. This means that leaders and/or those responsible for
governance and oversight fulfil their specific responsibilities and have established an open
culture in which safeguarding is everyone's responsibility and concerns are actively
identified, acted upon and managed. As a result, children are made safer and feel safe.
How we evaluate safeguarding
When we inspect settings for safeguarding, they can have the following outcomes:
Met: The setting has an open and positive culture of safeguarding.
Not met: The setting has not created an open and positive culture of safeguarding. Not all
legal requirements are met.

Strong standard
Behaviour, attitudes and establishing routines Strong standard
Children consistently demonstrate positive behaviour and high levels of kindness and
cooperation towards one another and adults. Leaders and staff have established a calm,
nurturing and inclusive environment where expectations for behaviour and routines are
consistently understood and embedded across the setting. As a result, children feel safe,
secure and confident within the daily routines.
Children form warm and trusting relationships with staff and their peers. Staff support
children effectively to recognise and manage their emotions, helping them to understand
feelings and develop positive social skills. For example, children enthusiastically take part in
activities exploring emotions and proudly ring the 'kindness bell', to celebrate acts of
kindness. This effectively promotes children's self-esteem and sense of belonging.
Children develop a sense of community and belonging through meaningful experiences with
the wider community. For example, children visit local care homes, take part in fundraising
activities and participate in events that include parents, carers, grandparents and other
family members. These experiences help children develop empathy, respect for others and
confidence in social situations beyond the setting.
Children show positive attitudes to learning and engage enthusiastically in activities with
curiosity and persistence. They listen attentively during group times, cooperate well with
others and confidently follow instructions. Staff carefully consider children's individual needs
and circumstances, particularly for those facing barriers to learning, and adapt routines and
support strategies appropriately. Leaders work closely with families to promote regular
attendance, helping children to settle well, build confidence and become well prepared for
their next stages in learning.
Inclusion Strong standard
Inclusion is a key feature of the setting. Children benefit from a highly-inclusive environment
where leaders and staff place individual needs, backgrounds and wellbeing at the centre of
practice. Staff know children and their families very well and use this knowledge to identify
barriers to learning, at the earliest opportunity. Leaders work closely with parents, carers,
external professionals and agencies, including speech and language therapists and social
care professionals, to ensure children receive timely and effective support. As a result,
children with special educational needs and/or disabilities, disadvantaged children and those
known, or previously known to children's social care are supported well and make notable
progress from their starting points.
Leaders and staff swiftly assess emerging concerns and implement targeted interventions to
support children's communication, emotional wellbeing and social development. Individual
support plans are reviewed regularly and adapted effectively to meet children's changing
needs. Staff confidently make reasonable adjustments to routines, environments and
teaching approaches so that all children can participate fully alongside their peers.

Expected standard
Funding is used effectively to reduce gaps in learning and improve children's outcomes,
including extending attendance and providing additional targeted experiences. Children are
valued as individuals, develop a secure sense of belonging and thrive within this nurturing
and inclusive environment.
Achievement Expected standard
Children make progress from their starting points and typically develop appropriate
knowledge and skills that support their future learning. Children develop their
communication and language skills through songs, books, conversations and play
experiences. They confidently join in with group activities, build positive relationships with
others and demonstrate growing resilience and exploration in their play and learning. They
listen attentively to stories and increasingly express their thoughts and ideas. For example,
older children enthusiastically discuss emotions during story sessions and confidently talk
about what makes them feel happy, sad or scared.
Children are increasingly independent, confident and socially aware. In preparation for
moving on to school, older children follow routines and listen to instructions. They proudly
learn to dress and undress independently for physical-activity sessions, while younger
children feed themselves and follow familiar routines, confidently. Children with special
educational needs and/or disabilities, disadvantaged children and those facing barriers to
learning engage positively and make progress in their personal, social and emotional
development.
Children enjoy their learning and show curiosity during activities, such as imaginative play,
sensory exploration and outdoor physical play. However, inconsistencies in staff interactions
mean children's problem solving and thinking skills are not always maximised.
Children's welfare and wellbeing Expected standard
Children are happy, settled and emotionally secure within this warm and nurturing
environment. They form secure attachments with their key persons and other familiar adults,
confidently seeking reassurance, comfort and support when needed. Staff know children
and their families well and work closely with parents, carers and external professionals to
support children's individual welfare and wellbeing needs, particularly for children with
special educational needs and/or and those facing barriers to learning.
Children are generally supported to develop an understanding of healthy lifestyles and
physical wellbeing. For example, children take part in daily outdoor play and physical-activity
sessions that help develop coordination, confidence and awareness of how exercise affects
their bodies. Older children independently wash their hands, brush their teeth after meals
and manage routines confidently. Staff support children to recognise and express their
emotions through discussions, routines and activities that explore feelings and kindness
towards others.

Children demonstrate that they feel safe and secure within the setting. Staff support children
sensitively during transitions to the next room and help them build confidence and
independence, over time. However, hygiene and self-care practices are not always
consistently promoted. For example, staff do not always respond promptly when children
need to wipe their nose or consistently encourage them to manage their own personal-care
needs and hygiene routines independently.
Curriculum and teaching Expected standard
Overall, staff plan a broad and thoughtful curriculum that reflects children's interests,
developmental stages and individual needs. Leaders have a clear understanding of what
they want children to learn and place a clear emphasis on supporting children's
communication, confidence, independence and emotional wellbeing. Staff typically use their
knowledge of children to effectively adapt activities and routines, particularly for children with
special educational needs and/or disabilities, disadvantaged children and those facing
barriers to learning. As a result, children are supported to participate fully and feel included
within the setting.
The quality of teaching is not yet consistently strong across the setting. While some staff
provide purposeful interactions that extend children's thinking, introduce new vocabulary and
deepen learning, others focus more on supervision and routine tasks. This creates variation
in the level of challenge children receive, when staff do not recognise opportunities or use
teaching to extend children's learning and maximise their progress.
Staff promote children's language and communication skills throughout daily routines and
play experiences. Staff support children to enjoy stories, songs, imaginative play and
discussions that help develop their vocabulary and confidence to express themselves.
Opportunities to develop mathematical understanding are promoted through activities such
as water play, counting and exploring concepts, such as 'full' and 'empty'. Staff generally
assess children's progress appropriately and identify next steps to support ongoing learning
and development.
Leadership and governance Expected standard
Leaders are dedicated to providing an inclusive environment where all children and families
feel welcomed, valued and supported. They generally have a clear understanding of the
setting's strengths and areas for development and take appropriate action to improve the
quality of the provision, continuing to strengthen staff support, for instance. They have
introduced coaching, peer observations and targeted professional development to enhance
staff's knowledge and skills. Although improvements are ongoing, leaders recognise that the
quality of teaching and interactions are not yet consistently strong across the setting.
Leaders promote staff's welfare effectively. Staff feel valued and supported through regular
meetings, training opportunities and wellbeing check-ins. Leaders monitor staff's suitability
appropriately and have strengthened recruitment and oversight of safeguarding procedures
following weaknesses identified at a prior visit. Appropriate action has been taken to address
these areas, including improving safeguarding practice and more robust monitoring of staff
performance, suitability and supervision arrangements. Leaders have also implemented
additional staff training and clearer systems for recording and reporting concerns. These

improvements are having a positive impact on the day-to-day running of the setting. Leaders
recognise there is still further work to ensure consistently strong practice across all areas of
the provision.
Leaders work closely with parents, carers, schools, external agencies and the wider
community to help secure appropriate support for children and families. Partnerships with
families are positive and communication is effective. Leaders have experienced some recent
staffing changes and challenges. However, leaders remain reflective and ambitious to
continue improving outcomes for children.
Compulsory Childcare Register requirements
This setting has met the requirements of the compulsory part of the Childcare Register.
How we check if a provider meets the requirements of the Compulsory Childcare
Register
When we check if settings meet the Compulsory Childcare Register requirements, they can
have the following outcomes:
Met
Not met
Voluntary Childcare Register requirements
This setting has met the requirements of the voluntary part of Childcare Register.
How we check if a provider meets the requirements of the Voluntary Childcare
Register
When we check if settings meet the Voluntary Childcare Register requirements, they can
have the following outcomes:
Met
Not met

What it's like to be a child at this setting
Children arrive happily and confidently into a calm, welcoming environment where they feel
safe, valued and emotionally secure. Warm and caring relationships with staff help children
to develop a positive sense of belonging. Staff know children and their families very well and
use this knowledge to provide tailored support that helps children settle quickly, build
confidence and overcome barriers to learning. Children's family backgrounds, cultures,
language and experiences are fully respected, valued and meaningfully reflected in the life
of the setting.
Children behave well and show kindness, empathy and respect towards others. They
proudly celebrate positive behaviour through the 'kindness bell'. This reinforces collective
values and helps children notice acts of kindness, develop a sense of community and
emotional awareness.
Children enjoy a wide range of stimulating experiences that encourage curiosity,
independence and exploration. They confidently choose activities that interest them,
including imaginative play, sensory experiences, outdoor learning and physical activities.
Staff support children to develop important life skills, such as dressing independently,
managing routines and making healthy choices. Children are enthusiastic learners who
enjoy books, stories, singing and discussions with staff and friends. Overall, they develop
effective communication skills and are encouraged to express their thoughts, ideas and
emotions.
Children with special educational needs and/or disabilities, disadvantaged children and
those facing barriers to learning are supported particularly well. Early intervention, secure
partnerships with families and effective collaboration with outside agencies ensure children
make secure progress from their starting points and are well prepared for their next stage of
learning. Leaders promote attendance well. Staff work flexibly with families, accommodating
individual needs so that all children can maintain regular attendance and experience
continuity in their learning.
Next steps
Leaders should focus more precisely on curriculum teaching and develop consistently
high-quality interactions to extend children's thinking and support their ongoing learning
and development.
Leaders should support staff to consistently follow and teach robust hygiene practices at
all times, to promote children's health and help them to manage their personal-care
needs.

Inspector:
Anneliese Fox-Jones
About this setting
Unique reference number (URN): 2527781
Address:
Hemdean House School
Hemdean Road, Caversham
Reading
Berkshire
RG4 7SD
Type: Childcare on non-domestic premises
Registration date: 09/07/2019
Registered person: Playday (Caversham) Limited
Register(s): EYR, CCR, VCR
Operating hours: Monday,Tuesday,Wednesday,Thursday,Friday : 07:30 - 18:30
Local authority: Reading
Facts and figures used on inspection
This data was available to the inspector at the time of the inspection.
This data is from 20 May 2026
About this inspection
The inspector spoke with leaders, staff, children, parents, carers, special educational needs
coordinators and designated safeguarding leads during the inspection.
We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the
quality and standards of provision that is registered on the Early Years Register. The
registered person must ensure that this provision complies with the statutory framework for
children's learning, development and care, known as the early years foundation stage.

Children numbers
Age range of children at the time of inspection
0 to 4
Total number of places
50
Our grades explained
Exceptional
Practice is exceptional: of the highest standard nationally. Other settings can learn from it.
Strong standard
The setting reaches a strong standard. Leaders are working above the standard expected of
them.
Expected standard
The setting is fulfilling the expected standard of education and/or care. This means they are
following the standard set out in statutory and non ‑ statutory legislation and the professional
standards expected of them.
Needs attention
The expected standards are not met but leaders are likely able to make the necessary
improvements.
Urgent improvement
The setting needs to make urgent improvements to provide the expected standard of
education and/or care.
The Office for Standards in Education, Children's Services and Skills (Ofsted) inspects
services providing education and skills for children and learners of all ages, and inspects
and regulates services that care for children and young people.
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