Safeguarding met Childcare on Non-Domestic Premises, Full day care source PDF ↗ provider page on ofsted.gov.uk ↗

Grades by area

Achievement

Needs attention
There are inconsistencies in the frequency of high-quality interactions between adults and children, to ensure that all children achieve their best outcomes across the 7 areas of learning. Those with special educational needs and/or disabilities (SEND), or those who face other barriers to their learning are not provided with the right level of support swiftly enough. This means children are not always achieving the most amount of progress they are capable of in their communication and language. Children do, however, enjoy learning key words from a range of languages spoken by the children who attend the setting. Children are generally learning the independence skills needed for their future learning and progression to their next stage of education. Children partake in daily routines with confidence, such as washing hands before eating. However, focused support is not always provided to ensure all children, including those with SEND or those who face other barriers to their learning, are becoming increasingly independent in achieving age-appropriate tasks.

Behaviour, attitudes and establishing routines

Needs attention
Overall, leaders set appropriate expectations for children's behaviour and, typically, staff understand behaviour policies and procedures to follow at the nursery. However, leaders are not monitoring staff's practice diligently enough to ensure staff are implementing these appropriately and consistently well. For example, when children who find it difficult to regulate their behaviour stand on furniture, inconsistencies in staff's response to this undesirable behaviour sends mixed messages to children. Consequently, children, particularly those with special educational needs and/or disabilities, or those who face other barriers to their learning, are not supported effectively enough to learn acceptable behaviours that ensure their wellbeing. Staff work in partnership with parents. They gather in-depth information before children start, such as children's daily, sleeping and weaning routines. Familiar routines from home are created to ensure children make happy and seamless transitions to nursery. This immediately raises attendance levels as bespoke settling-in procedures meet the individual needs of children. Staff are aware of improvements needed to help children establish daily routines more efficiently. Staff have established 'golden rules' to help children understand behaviours expected of them when attending nursery, such as 'walking feet' when visiting the bathroom to wash their hands before mealtimes. These have only recently been introduced, which means it is too soon to determine the impact of this work.

Children's welfare and wellbeing

Needs attention
On occasion, staff are not always noticing and removing potential hazards posed to children swiftly enough. This is particularly apparent at times of transition. For example, when children prepare to move outdoors to play, there is a lack of embedded and well-structured routines. New or less-experienced staff are not monitored closely enough to ensure they are continually following the daily risk assessments in place, to maintain and promote children's welfare and wellbeing during these times. Children enjoy healthy meals that are nutritionally balanced. Staff sit with children at mealtimes, assuring their safety. Toddlers learn to eat safely when staff offer them small, manageable bites of food to reduce the risk of choking. Generally, the key-person system and tailored settling-in processes help babies and young children to form secure attachments with staff. Children initiate cuddles with staff and confidently ask them for help when required. This shows the trusting and caring attachments they make with them. Children with special educational needs and/or disabilities, or those who face other barriers to their learning do not always have the same opportunities to develop good hygiene routines. For example, staff do not use visual prompts successfully, such as 'now and next' boards, to help them understand and learn to carry out self-care routines independently.

Curriculum and teaching

Needs attention
Staff use repetition of key words to support the early language development of babies and young children. However, there are inconsistencies in the quality of teaching and staff's interactions throughout the nursery. Structured, group-story time for older children is poorly planned. For example, some children who face barriers to learning, such as speaking English as an additional language, are positioned to sit at the back of the group. This affects their opportunity to build confidence and ability to practise speaking in front of others and engage with peers. Staff undertake regular assessments to check the progress children are making. They can explain children's next steps in learning and activities suitable to support these. However, at times, there is a lack of structured learning opportunities that match individual children's developmental needs. This means children's learning is often by chance. Children enjoy a mixture of indoor and outdoor learning. All children make plenty of progress in their physical development. Toddlers love climbing over the indoor playground equipment. They are strengthening their core, legs and arm muscles necessary for walking, running and playing. Staff model mathematical language well. Children's confidence in and use of mathematical vocabulary is evident. Children often use words such as 'more' and 'big and small' in their play.

Inclusion

Needs attention
Staff have assessment processes in place, and they typically share children's progress well with parents. However, leaders are not monitoring staff's assessments robustly enough, to ensure that staff are consistently and accurately identifying potential gaps in children's learning and development. This can lead to delays in accessing vital support for those children needing it. Strategies such as visual 'now and next' boards suggested by external professionals to reduce anxiety at times of transition, are not used effectively. Children with special educational needs and/or disabilities (SEND), or those who face other barriers to their learning are not prepared well enough for changes in routines. As a result, children with SEND, or those who face other barriers to their learning, find it difficult to complete necessary tasks, such as washing their hands before eating. This can lead to frustration and overwhelms them, which can negatively affect their wellbeing and hinder their overall learning and development. Leaders provide bespoke settling-in processes and gather information from parents to help assess children's needs before coming into the setting. Children with any medical needs or allergies are identified before children start. This means effective and appropriate care plans and procedures are put in place to meet the needs of individual children. This can help reduce the amount of time children are absent as their health needs are consistently met.

Leadership and governance

Needs attention
Leaders have a broad understanding of the setting's strengths and areas for improvement. For example, leaders have faced many difficulties with recruitment since opening the nursery. They undoubtedly appreciate this has had an impact on establishing staff in their roles and to understand their responsibilities securely. However, there is not sufficient supervision of staff and monitoring of staff practice so that leaders can identify areas for staff development. This limits staff's ability to reflect on their ongoing practice. Some staff do not know how to make further improvements to support all children's outcomes. For example, staff do not demonstrate a sound understanding of how communication aids, such as 'visual now and next boards' work. Staff not using these accurately hinders the progress children with special educational needs and/or disabilities, or those who face other barriers to their learning make. Leaders are reflective on staff wellbeing and take action to ensure that staff feel valued and workload is manageable. Leaders avoid creating unnecessary burdens and provide all staff with time out to complete any mandatory training or personal development tasks. Parents appreciate the support they receive from leaders. They find the advice they receive to prepare older children for school and younger children for toilet training and safer eating helpful.

What it's like to be a child at this setting

Leaders have risk assessments in place for each room and staff can explain these. However, leaders are not monitoring staff's practice closely enough to ensure staff are continuously alert to and managing potential risks effectively. For example, towels around the base of the water tray are not replaced swiftly enough, when they are sodden. This means at times, the floor becomes slippery and increases the risk of children or staff slipping. The curriculum is purposefully designed, and staff generally understand its intended aims. Although, particularly for older children this is not always implemented well enough to help children reach their full potential. For example, at group-story time, children cannot share their ideas adequately. Staff do not implement strategies swiftly enough, such as 'now and next boards', which can help children with special educational needs and/or disabilities, or those who face other barriers to their learning, prepare for structured events, such as story time. This means some children flit from one activity to another, disrupting the learning of others. Children are greeted at the door by warm and nurturing staff. Children benefit from tailored and gradual settling-in processes that are adapted to meet the individual needs of children and their families. For example, staff offer shortened initial visits or suggest children bring a favourite comforter from home. This promotes attendance and helps settle those children who face barriers to their learning and/or wellbeing, or who can find it difficult to leave their parents or carers at the door. These positive, early experiences promote children's overall wellbeing and help children to build trusting bonds with staff at their own pace. Children play cooperatively and make friendships with their peers. They look forward to playing outdoors. Children delight in tipping water onto the concrete and splashing in puddles, giggling as they make patterns on the floor.

Next steps

To meet the requirements of the Early years foundation stage the provider must take the following actions by the assigned date: Action Completion Date improve the effectiveness of staff supervisions to ensure they have a clear understanding of their roles and responsibilities and receive training, support and coaching to improve their personal effectiveness 19/04/2026 improve the monitoring of staff practice to develop their knowledge and understanding of how children learn, so that all children benefit from consistently good-quality learning experiences 19/04/2026 take all reasonable steps to ensure all children are not exposed to risks and demonstrate how these risks will be managed to ensure children's welfare and wellbeing at all times 26/04/2026 improve arrangements for identifying and supporting children with special educational needs and/or disabilities to ensure they receive appropriate support that helps them to make the best possible progress 19/04/2026 ensure staff are responsible for supporting, understanding and managing children's behaviour in an appropriate way 02/04/2026

About this inspection

The inspector spoke with leaders, staff and the safeguarding leads during the inspection. We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

About this setting

URN
2808908
Address
Coupals Primary Academy Chalkstone Way Haverhill CB9 0LB
Type
Childcare on Non-Domestic Premises, Full day care
Registration date
25/10/2024
Registered person
Unity Schools Partnership
Register(s)
EYR
Operating hours
Monday,Tuesday,Wednesday,Thursday,Friday : 07:30 - 18:00
Local authority
Suffolk

Facts and figures

Age range at inspection
1 to 3
Total places
25

Data from 19 March 2026

Raw extracted PDF text
Unity Stars
Unique reference number (URN): 2808908
Address: Coupals Primary Academy, Chalkstone Way, Haverhill, CB9 0LB
Type: Childcare on non-domestic premises
Registered with Ofsted: 25/10/2024
Registers: EYR
Registered person: Unity Schools Partnership
Inspection report: 19 March 2026
Exceptional
Strong standard
Expected standard
Needs attention
Urgent improvement
Safeguarding standards met
The safeguarding standards are met. This means that leaders and/or those responsible for
governance and oversight fulfil their specific responsibilities and have established an open
culture in which safeguarding is everyone's responsibility and concerns are actively
identified, acted upon and managed. As a result, children are made safer and feel safe.
How we evaluate safeguarding
When we inspect settings for safeguarding, they can have the following outcomes:
Met: The setting has an open and positive culture of safeguarding.
Not met: The setting has not created an open and positive culture of safeguarding. Not all
legal requirements are met.

Needs attention
Achievement Needs attention
There are inconsistencies in the frequency of high-quality interactions between adults and
children, to ensure that all children achieve their best outcomes across the 7 areas of
learning. Those with special educational needs and/or disabilities (SEND), or those who
face other barriers to their learning are not provided with the right level of support swiftly
enough. This means children are not always achieving the most amount of progress they
are capable of in their communication and language. Children do, however, enjoy learning
key words from a range of languages spoken by the children who attend the setting.
Children are generally learning the independence skills needed for their future learning and
progression to their next stage of education. Children partake in daily routines with
confidence, such as washing hands before eating. However, focused support is not always
provided to ensure all children, including those with SEND or those who face other barriers
to their learning, are becoming increasingly independent in achieving age-appropriate tasks.
Behaviour, attitudes and establishing routines Needs attention
Overall, leaders set appropriate expectations for children's behaviour and, typically, staff
understand behaviour policies and procedures to follow at the nursery. However, leaders are
not monitoring staff's practice diligently enough to ensure staff are implementing these
appropriately and consistently well. For example, when children who find it difficult to
regulate their behaviour stand on furniture, inconsistencies in staff's response to this
undesirable behaviour sends mixed messages to children. Consequently, children,
particularly those with special educational needs and/or disabilities, or those who face other
barriers to their learning, are not supported effectively enough to learn acceptable
behaviours that ensure their wellbeing.
Staff work in partnership with parents. They gather in-depth information before children start,
such as children's daily, sleeping and weaning routines. Familiar routines from home are
created to ensure children make happy and seamless transitions to nursery. This
immediately raises attendance levels as bespoke settling-in procedures meet the individual
needs of children.
Staff are aware of improvements needed to help children establish daily routines more
efficiently. Staff have established 'golden rules' to help children understand behaviours
expected of them when attending nursery, such as 'walking feet' when visiting the bathroom
to wash their hands before mealtimes. These have only recently been introduced, which
means it is too soon to determine the impact of this work.
Children's welfare and wellbeing Needs attention
On occasion, staff are not always noticing and removing potential hazards posed to children
swiftly enough. This is particularly apparent at times of transition. For example, when
children prepare to move outdoors to play, there is a lack of embedded and well-structured

routines. New or less-experienced staff are not monitored closely enough to ensure they are
continually following the daily risk assessments in place, to maintain and promote children's
welfare and wellbeing during these times.
Children enjoy healthy meals that are nutritionally balanced. Staff sit with children at
mealtimes, assuring their safety. Toddlers learn to eat safely when staff offer them small,
manageable bites of food to reduce the risk of choking.
Generally, the key-person system and tailored settling-in processes help babies and young
children to form secure attachments with staff. Children initiate cuddles with staff and
confidently ask them for help when required. This shows the trusting and caring attachments
they make with them.
Children with special educational needs and/or disabilities, or those who face other barriers
to their learning do not always have the same opportunities to develop good hygiene
routines. For example, staff do not use visual prompts successfully, such as 'now and next'
boards, to help them understand and learn to carry out self-care routines independently.
Curriculum and teaching Needs attention
Staff use repetition of key words to support the early language development of babies and
young children. However, there are inconsistencies in the quality of teaching and staff's
interactions throughout the nursery. Structured, group-story time for older children is poorly
planned. For example, some children who face barriers to learning, such as speaking
English as an additional language, are positioned to sit at the back of the group. This affects
their opportunity to build confidence and ability to practise speaking in front of others and
engage with peers.
Staff undertake regular assessments to check the progress children are making. They can
explain children's next steps in learning and activities suitable to support these. However, at
times, there is a lack of structured learning opportunities that match individual children's
developmental needs. This means children's learning is often by chance.
Children enjoy a mixture of indoor and outdoor learning. All children make plenty of progress
in their physical development. Toddlers love climbing over the indoor playground equipment.
They are strengthening their core, legs and arm muscles necessary for walking, running and
playing.
Staff model mathematical language well. Children's confidence in and use of mathematical
vocabulary is evident. Children often use words such as 'more' and 'big and small' in their
play.
Inclusion Needs attention
Staff have assessment processes in place, and they typically share children's progress well
with parents. However, leaders are not monitoring staff's assessments robustly enough, to
ensure that staff are consistently and accurately identifying potential gaps in children's
learning and development. This can lead to delays in accessing vital support for those
children needing it.

Strategies such as visual 'now and next' boards suggested by external professionals to
reduce anxiety at times of transition, are not used effectively. Children with special
educational needs and/or disabilities (SEND), or those who face other barriers to their
learning are not prepared well enough for changes in routines. As a result, children with
SEND, or those who face other barriers to their learning, find it difficult to complete
necessary tasks, such as washing their hands before eating. This can lead to frustration and
overwhelms them, which can negatively affect their wellbeing and hinder their overall
learning and development.
Leaders provide bespoke settling-in processes and gather information from parents to help
assess children's needs before coming into the setting. Children with any medical needs or
allergies are identified before children start. This means effective and appropriate care plans
and procedures are put in place to meet the needs of individual children. This can help
reduce the amount of time children are absent as their health needs are consistently met.
Leadership and governance Needs attention
Leaders have a broad understanding of the setting's strengths and areas for improvement.
For example, leaders have faced many difficulties with recruitment since opening the
nursery. They undoubtedly appreciate this has had an impact on establishing staff in their
roles and to understand their responsibilities securely. However, there is not sufficient
supervision of staff and monitoring of staff practice so that leaders can identify areas for staff
development. This limits staff's ability to reflect on their ongoing practice. Some staff do not
know how to make further improvements to support all children's outcomes. For example,
staff do not demonstrate a sound understanding of how communication aids, such as 'visual
now and next boards' work. Staff not using these accurately hinders the progress children
with special educational needs and/or disabilities, or those who face other barriers to their
learning make.
Leaders are reflective on staff wellbeing and take action to ensure that staff feel valued and
workload is manageable. Leaders avoid creating unnecessary burdens and provide all staff
with time out to complete any mandatory training or personal development tasks. Parents
appreciate the support they receive from leaders. They find the advice they receive to
prepare older children for school and younger children for toilet training and safer eating
helpful.

What it's like to be a child at this setting
Leaders have risk assessments in place for each room and staff can explain these.
However, leaders are not monitoring staff's practice closely enough to ensure staff are
continuously alert to and managing potential risks effectively. For example, towels around
the base of the water tray are not replaced swiftly enough, when they are sodden. This
means at times, the floor becomes slippery and increases the risk of children or staff
slipping.
The curriculum is purposefully designed, and staff generally understand its intended aims.
Although, particularly for older children this is not always implemented well enough to help
children reach their full potential. For example, at group-story time, children cannot share
their ideas adequately. Staff do not implement strategies swiftly enough, such as 'now and
next boards', which can help children with special educational needs and/or disabilities, or
those who face other barriers to their learning, prepare for structured events, such as story
time. This means some children flit from one activity to another, disrupting the learning of
others.
Children are greeted at the door by warm and nurturing staff. Children benefit from tailored
and gradual settling-in processes that are adapted to meet the individual needs of children
and their families. For example, staff offer shortened initial visits or suggest children bring a
favourite comforter from home. This promotes attendance and helps settle those children
who face barriers to their learning and/or wellbeing, or who can find it difficult to leave their
parents or carers at the door. These positive, early experiences promote children's overall
wellbeing and help children to build trusting bonds with staff at their own pace.
Children play cooperatively and make friendships with their peers. They look forward to
playing outdoors. Children delight in tipping water onto the concrete and splashing in
puddles, giggling as they make patterns on the floor.
Next steps
To meet the requirements of the Early years foundation stage the provider must take the
following actions by the assigned date:
Action Completion Date
improve the effectiveness of staff supervisions to
ensure they have a clear understanding of their roles
and responsibilities and receive training, support and
coaching to improve their personal effectiveness
19/04/2026
improve the monitoring of staff practice to develop their
knowledge and understanding of how children learn, so
that all children benefit from consistently good-quality
learning experiences
19/04/2026

Inspector:
Louisa Taylor
About this setting
Unique reference number (URN): 2808908
Address:
Coupals Primary Academy
Chalkstone Way
Haverhill
CB9 0LB
Type: Childcare on non-domestic premises
Registration date: 25/10/2024
Action Completion Date
take all reasonable steps to ensure all children are not
exposed to risks and demonstrate how these risks will
be managed to ensure children's welfare and wellbeing
at all times
26/04/2026
improve arrangements for identifying and supporting
children with special educational needs and/or
disabilities to ensure they receive appropriate support
that helps them to make the best possible progress
19/04/2026
ensure staff are responsible for supporting,
understanding and managing children's behaviour in an
appropriate way
02/04/2026
About this inspection
The inspector spoke with leaders, staff and the safeguarding leads during the inspection.
We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the
quality and standards of provision that is registered on the Early Years Register. The
registered person must ensure that this provision complies with the statutory framework for
children's learning, development and care, known as the early years foundation stage.

Registered person: Unity Schools Partnership
Register(s): EYR
Operating hours: Monday,Tuesday,Wednesday,Thursday,Friday : 07:30 - 18:00
Local authority: Suffolk
Facts and figures used on inspection
This data was available to the inspector at the time of the inspection.
This data is from 19 March 2026
Children numbers
Age range of children at the time of inspection
1 to 3
Total number of places
25
Our grades explained
Exceptional
Practice is exceptional: of the highest standard nationally. Other settings can learn from it.
Strong standard
The setting reaches a strong standard. Leaders are working above the standard expected of
them.
Expected standard
The setting is fulfilling the expected standard of education and/or care. This means they are
following the standard set out in statutory and non ‑ statutory legislation and the professional
standards expected of them.
Needs attention

The expected standards are not met but leaders are likely able to make the necessary
improvements.
Urgent improvement
The setting needs to make urgent improvements to provide the expected standard of
education and/or care.
The Office for Standards in Education, Children's Services and Skills (Ofsted) inspects
services providing education and skills for children and learners of all ages, and inspects
and regulates services that care for children and young people.
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