URN 2816466 · Inspected 2026-03-19 · Published 2026-05-18 · Inspector: Tina Mason Keiley Pedro
Banana Moon Nursery Bishops Stortford Unique reference number (URN): 2816466 Address: Apton House, 13 Apton Road, Bishop's Stortford, CM23 3SP Type: Childcare on non-domestic premises Registered with Ofsted: 27/11/2024 Registers: EYR, CCR, VCR Registered person: KALM LINK Limited Inspection report: 19 March 2026 Exceptional Strong standard Expected standard Needs attention Urgent improvement Safeguarding standards met The safeguarding standards are met. This means that leaders and/or those responsible for governance and oversight fulfil their specific responsibilities and have established an open culture in which safeguarding is everyone's responsibility and concerns are actively identified, acted upon and managed. As a result, children are made safer and feel safe. How we evaluate safeguarding When we inspect settings for safeguarding, they can have the following outcomes: Met: The setting has an open and positive culture of safeguarding. Not met: The setting has not created an open and positive culture of safeguarding. Not all legal requirements are met. Expected standard Achievement Expected standard Children make steady progress from their individual starting points. Children feel safe, included and confident to take part in learning. They develop the skills they need to move forward in their development. Children benefit from well-planned small-group activities that help them to develop their communication and social skills. Children express themselves and build confidence through the effective use of music. Children with special educational needs and/or disabilities receive targeted support and benefit from additional funding to ensure they achieve well. For example, children use the tailored environment of the sensory room to regulate their feelings, reduce anxiety and support their emotional wellbeing. Children learn to follow routines, play cooperatively and develop physical skills that support their wellbeing. They become increasingly independent as younger children learn to feed themselves. Older children learn to put on their coats before going outside to play. As a result, children are well prepared for the next stage of their education. Behaviour, attitudes and establishing routines Expected standard Overall, children behave well and understand the expectations of the setting. Staff model positive behaviour and use calm and familiar cues. For example, they use gestures and changes in tone to gain children's attention. This supports a settled atmosphere, where children remain engaged in their play and learning. Staff recognise when children may need help to manage their emotions and provide appropriate support. Babies and toddlers benefit from warm and responsive relationships that help them to feel safe and secure. Staff teach all children listening and attention skills that help them to follow routines and participate successfully in group activities. Children show positive attitudes towards activities. They demonstrate interest and curiosity in their learning. Children respond well to staff's guidance and maintain focus for appropriate periods of time. Leaders continue to review how the curriculum supports children's attitudes to learning, including strengthening approaches that help younger children to understand and express their emotions as they grow. Routines are generally understood by children. Staff teach them how to look after their environment, including tidying up and caring for resources from an early age. Children including those who face barriers to learning, develop an age-appropriate understanding of how their behaviour affects others. Staff work with families to promote regular attendance. Children benefit from consistent routines that help them to feel settled and ready to learn. They sit together at mealtimes, socialise with their friends, take turns and share toys. Staff use positive strategies to help to manage children's feelings and frustrations. This helps to support their emotional wellbeing. As a result, children's behaviour is positive. Children's welfare and wellbeing Expected standard Leaders and staff give appropriate attention to children's wellbeing. They know children as individuals and can describe their personalities, interests and any emerging barriers to learning. This understanding supports them to plan an environment that generally meets children's needs. Staff provide sensory experiences and calm spaces, where children can rest or regulate. This helps children to feel settled and ready to engage. Children form secure relationships with their key persons and seek comfort when they need reassurance. Staff use suitable strategies to support children to regulate their emotions, including resources such as a sensory room and weighted blankets. Staff use praise and encouragement to help children develop confidence as they explore activities. Children play alongside one another and show positive attitudes. They invite others into their play and enjoy shared experiences. Staff plan daily outdoor play to support children's physical development. Staff help children to begin to recognise risk and make safe choices. Leaders ensure hygiene routines are appropriate and meet children's individual needs. Children wash their hands before eating and after nappy changes. Toilet training is personalised, with staff working with parents and carers to maintain consistent routines. Staff promote healthy eating and oral hygiene through regular opportunities that help children to begin to understand how to keep themselves healthy. Curriculum and teaching Expected standard Overall, leaders and staff have started to use a clear and well-sequenced curriculum that focuses on developing all children's skills and preparing them effectively for the next stage of learning. Staff create an environment that promotes children's curiosity, independence and early physical development. Babies benefit from carefully planned opportunities indoors and outdoors that support crawling, pulling to standing, cruising and taking early steps. Teaching is starting to promote children's communication and language, including for those children who face barriers to their learning. For example, staff use Makaton alongside imaginative play, messy play and the introduction of new vocabulary linked to children's interests and experiences. Staff build warm and nurturing relationships with children and model respectful interactions, seeking children's permission during care routines. They weave mathematical language through everyday routines. For example, staff encourage children to count objects, explore quantity and use language, such as 'full' and 'empty'. These approaches help children to develop early mathematical understanding in meaningful ways. As a result, children feel secure, confident and ready to engage in learning. Each child's key person generally knows their children well and talks about their progress they are making. Staff use ongoing observation to assess what children know and can do, adapting activities to meet children's needs. Children with special educational needs and/or disabilities benefit from targeted support and well-chosen resources that reduce barriers to their learning and enable them to participate fully alongside their peers. Needs attention Inclusion Expected standard Leaders and staff create a generally positive and inclusive environment, where children feel welcomed and supported. Staff recognise children as individuals and respond appropriately to their needs. They identify children with special educational needs and/or disabilities through regular observation, ongoing assessment and communication with parents and carers and relevant professionals. Leaders ensure that information about children's needs is shared effectively. Daily discussions, clear records and accessible guidance help staff to understand children's next steps and the strategies that support them. This enables staff to provide continuity in children's care and learning experiences. Leaders and staff take appropriate action to reduce barriers to children's learning. Targeted support, such as small-group activities and communication-focused sessions, help children to develop key skills. Leaders use additional funding as intended to provide resources and activities that reflect children's interests and promote engagement. For example, staff use the sensory room to enable children to regulate their emotions, explore and participate more fully in learning. Leaders monitor children's progress and review the impact of support. Regular meetings with parents, key persons and external professionals are beginning to help ensure that plans remain relevant. Staff access training that reflects the needs of children. This enables staff to confidently support children with emerging or identified needs. Leadership and governance Needs attention Although leaders demonstrate a secure oversight of the operation of the nursery, the provider does not yet have the knowledge or confidence required to make consistent and well-judged decisions. For example, there are gaps in their understanding of some safeguarding procedures and how to manage and quality assure staffing matters. While these gaps do not compromise the safety or wellbeing of children, they highlight weaknesses in the provider's ability to oversee key responsibilities. The provider has also become overly reliant on leaders, who are new to the role, to identify issues and drive improvement. This limits the provider's ability to fulfil their responsibilities around procedures, quality assurance, and day-to-day leadership. As a result, governance is not fully effective and the setting's capacity to sustain high standards is reduced. Despite these weaknesses, the limitations in the provider's knowledge and understanding do not have a significant impact on children's experiences. Leaders have a clear and ambitious vision for the nursery and are committed to driving continuous improvement. There has been a change to the leadership team since the last inspection. The new leadership team and staff have worked tirelessly to improve the curriculum and ensure children's next steps are precise. As a result, teaching is becoming sharply focused on meeting the needs of all children, promoting their holistic development. This enables children to make progress from their individual starting points. Leaders prioritise partnerships with parents and carers. They share information about children's learning and next steps regularly, which supports continuity between home and the setting. Staff work closely with other professionals to support all children's progress. The provider invests in professional development. Leaders undertake regular staff supervision sessions and appraisals. These sessions provide staff with an opportunity to discuss their key children's development and identify any specific training needs. This helps them to further extend their professional development. Staff report that they feel valued and well supported. Staff access regular training and demonstrate secure knowledge and skills. This supports consistency in practice across the setting. Risk assessment and safety procedures are thorough, creating a secure environment, where children thrive. As a result, children benefit from a well-organised setting that prioritises their wellbeing and development. This prepares them effectively for their next stage of learning, including the transition to school. Compulsory Childcare Register requirements This setting has met the requirements of the compulsory part of the Childcare Register. How we check if a provider meets the requirements of the Compulsory Childcare Register When we check if settings meet the Compulsory Childcare Register requirements, they can have the following outcomes: Met Not met Voluntary Childcare Register requirements This setting has met the requirements of the voluntary part of Childcare Register. How we check if a provider meets the requirements of the Voluntary Childcare Register When we check if settings meet the Voluntary Childcare Register requirements, they can have the following outcomes: Met Not met What it's like to be a child at this setting Children enjoy positive relationships with staff and a calm, well-organised environment. However, because the provider is not yet confident in making consistent decisions, the systems that support children's daily experiences are not always reliable. Leaders are ambitious and are working to strengthen the quality and consistency of what children experience. For example, they make independent choices and quickly settle into their play. Babies demonstrate contentment and security through relaxed body language, eye contact and vocalisation during songs and sensory experiences. This supports their communication and emotional wellbeing. Children are encouraged to lead their learning, explore their interests and develop their independence. Younger children are starting to develop early walking skills as they move confidently around low-level furniture. Older children build practical life skills as they use large-handled brushes to make marks in the sand. Outdoor experiences allow children to explore natural materials and take age-appropriate risks in their play. Typically, staff understand and respond to individual needs so that all children can participate fully in routines and play. Children with special educational needs and/or disabilities and those children who face barriers in their learning join activities alongside their peers and enjoy the same experiences. Staff work closely with parents, carers and other professionals to support children's progress. They manage children's individual needs with sensitivity, giving families reassurance and trust in the setting. This promotes inclusion and helps children to feel a sense of belonging. Staff typically support children to recognise, express and manage their emotions. Children feel listened to and reassured, which helps them to regulate their behaviour and remain focused on learning. As they move through the nursery, children show positive attitudes, growing independence an increasing confidence. Children are becoming familiar with secure Inspectors: Tina Mason Keiley Pedro About this setting Unique reference number (URN): 2816466 Address: Apton House 13 Apton Road hygiene routines, such as washing their hands before eating. These experiences provide them with the social skills, resilience and self-care they need for the next stage of learning. This includes transitions within the nursery and, where appropriate, preparation for school. Next steps To meet the requirements of the Early years foundation stage and Childcare Register the provider must take the following action by the assigned date: Action Completion Date ensure the provider has the knowledge, understanding and oversight to carry out their role successfully 30/05/2026 About this inspection The inspector's spoke with leaders, staff, parents and carers, children and the special educational needs coordinator during the inspection. We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage. We carried out this inspection as a result of a risk assessment, following information we received about the provider. The provider will be able to give parents further information about this. Bishop's Stortford CM23 3SP Type: Childcare on non-domestic premises Registration date: 27/11/2024 Registered person: KALM LINK Limited Register(s): EYR, CCR, VCR Operating hours: Monday,Tuesday,Wednesday,Thursday,Friday : 07:30 - 18:30 Local authority: Hertfordshire Facts and figures used on inspection This data was available to the inspector at the time of the inspection. This data is from 19 March 2026 Children numbers Age range of children at the time of inspection 0 to 4 Total number of places 135 Our grades explained Exceptional Practice is exceptional: of the highest standard nationally. Other settings can learn from it. Strong standard The setting reaches a strong standard. Leaders are working above the standard expected of them. Expected standard The setting is fulfilling the expected standard of education and/or care. This means they are following the standard set out in statutory and non ‑ statutory legislation and the professional standards expected of them. Needs attention The expected standards are not met but leaders are likely able to make the necessary improvements. Urgent improvement The setting needs to make urgent improvements to provide the expected standard of education and/or care. The Office for Standards in Education, Children's Services and Skills (Ofsted) inspects services providing education and skills for children and learners of all ages, and inspects and regulates services that care for children and young people. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk. You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence, write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk. This publication is available at https://reports.ofsted.gov.uk. Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn. 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