Safeguarding met Childcare on Non-Domestic Premises, Full day care source PDF ↗ provider page on ofsted.gov.uk ↗

Grades by area

Behaviour, attitudes and establishing routines

Strong standard
Leaders have established calm and consistent routines that help children understand what is expected of them. Staff use gentle, positive language to support children in understanding what is happening now and what will happen next. They ensure that transitions between activities are smooth and promote emotional wellbeing. Leaders implement robust procedures for monitoring attendance and work closely with parents to build positive habits that will support children throughout their education. They identify and respond to risks associated with non attendance, particularly for vulnerable children. Children consistently behave well. Staff provide extremely clear and consistent guidance, and embed a warm, positive culture that helps children recognise how their actions affect others. For example, when children find turn taking or communication with others difficult, staff respond promptly and offer simple explanations and guidance to support them. Staff skilfully develop nurturing and respectful relationships with babies and children. They model kindness in every interaction, which contributes to children's sense of connection and belonging. Staff consistently share the rules with children and offer explicit praise when children remain on task. This helps children make positive behaviour choices. This positive behaviour is acknowledged thoughtfully, with children helped to understand exactly what they have done well. Small group learning further supports children in building friendships and developing empathy. For example, staff model to children how to share out resources in order to play cooperatively in the home corner role play with their peers.

Inclusion

Strong standard
Leaders ensure an extremely inclusive approach across the provision. They provide regular and high quality opportunities to ensure staff are appropriately trained to implement an ambitious and inclusive curriculum. This promotes the learning and development of all children. Leaders develop highly effective professional relationships with both parents and external agencies. This contributes positively to a cohesive approach that supports children with special educational needs and disabilities to make rapid progress and fulfil their potential. Leaders ensure a thorough induction when children first start attending. This helps staff to confidently identify and assess children's individual needs. Through sensitive discussion with parents, staff implement an impactful six-week review process to decide how best to plan for children's learning. Skilful observation and monitoring impact positively on planned interventions. This supports staff to identify and plan precisely for children's next steps, which they then skilfully weave into daily activities and experiences. For example, staff consistently use simple sign language to support non-verbal children communicate effectively, and build relationships with their peers. Leaders are clear about how they use additional funding to support children who may experience barriers to their learning. They collaborate with children's key-people to discuss how best to provide support. This helps to address any learning gaps based on children's individual learning preferences and motivations. Leaders have recently set up a lending library at the request of parents to foster children's love of books and stories and extend their early literacy skills.

Achievement

Expected standard
Children make steady and secure progress from their individual starting points, supported by clear next steps that reflect their interests and learning needs. Across the setting, children enjoy songs and stories that nurture an early love of reading and strengthen their communication skills. Small group story times help them to build confidence in speaking and listening and develop early friendships. Children select the resources they'd like to play with and engage in decision making such as choosing the book of the week. Children with special educational needs and/or disabilities and those facing barriers to their learning achieve well as they access a curriculum that reflects their needs. Across the setting, children typically develop the attitudes, confidence and skills across all areas of learning that they need to thrive and feel well prepared for the next stage in their learning journey.

Children's welfare and wellbeing

Expected standard
Leaders support staff to understand the importance of positive relationships that support babies and children to develop a sense of belonging and connection. Staff prioritise attachment, particularly for babies, and this is evident in the warm, responsive interactions between staff and children. Care routines such as sleeping and mealtimes are sensitively managed and tailored to each child by their key person. Staff are respectful of children's privacy and dignity, for example, ensuring that babies know when they are going to have their nappies changed or their noses wiped. However, as yet, babies are not consistently supported to develop their growing self care skills during hand washing routines. This means that babies are not consistently taught the independence skills they need to develop their foundational understanding of good hygiene practices. Children with special educational needs and/or disabilities benefit from high expectations and well structured routines that promote their independence appropriately. Older children demonstrate a strong awareness of their own health and safety, for example, they confidently explain how they keep outdoor play spaces safe by removing obstacles. Staff closely supervise adventurous play, offering encouragement which helps children develop their resilience. Across the nursery, staff support children to recognise and express their feelings, by consistently using emotional language and stories to deepen understanding. For example, they encourage children to talk about how characters in books may be feeling.

Curriculum and teaching

Expected standard
Leaders have designed and embedded an ambitious and aspirational curriculum that reflects the skills and knowledge that children need to be successful and confident across all areas of learning. The curriculum is flexible, and staff take into account children's physical and emotional wellbeing in their planning. They promote physical development by ensuring that children experience physical challenges as they use large apparatus in the outdoor play space. This helps build their confidence and resilience as they persevere in active play. Staff skilfully adapt their teaching interactions to contribute positively to the steady progress that children with special educational needs and/or disabilities make. For example, they respond positively to children's non-verbal communication, such as eye gaze, pointing, and simple signing. Staff use children's interests to engage them in play. For example, they support babies to use their senses to explore different textures with small-world farm animals as they show interest in different animal sounds. Staff model exploring the straw and cornflour gloop, to encourage babies to have a go at new experiences. This helps to build strength in the small muscles in their hands as babies scoop and squeeze. Overall, staff support children's communication and language skills effectively. They use repetition and rhyme, number songs and familiar stories to help extend children's mathematical knowledge and language. Staff typically use open-ended questions and ensure children have sufficient time to develop their thoughts and ideas. Although on occasions, staff do not maximise opportunities for children to hear relevant and descriptive language in the context of play. For example, staff do not consistently introduce or reiterate descriptive words to extend children's understanding of volcanos as they build models using sand and water.

Leadership and governance

Expected standard
There have been changes to the management of the setting since the previous inspection. Nursery leaders now work in close partnership with senior leaders across the wider organisation. They share that they benefit from a supportive and collaborative approach to leading and managing. Staff members benefit from a comprehensive training programme that helps to drive professional development across the provision. This includes developing staff knowledge of how best to support children with special educational needs and/or disabilities. Leaders have a clear vision for the setting. They work together to consistently evaluate the provision on offer to children and identify strengths and areas for development. Leaders use this information to form an ongoing action plan to drive improvement across the setting. Leaders consistently engage in discussions with staff and parents in order to purposefully involve them in decision making to prioritise children's needs, particularly those with special educational needs and/or disabilities (SEND) or other barriers to their learning. Staff report high levels of wellbeing. They share that supervision sessions and regular 'check ins' with leaders help them to manage their workload and identify opportunities for professional development. Regular staff meetings contribute to positive communication and shared goals and priorities across the setting. Staff state that they feel 'listened to' and that their thoughts and ideas are valued by leaders. Leaders develop positive working relationships with other settings that children move onto. They share professional information in a way that supports smoother transitions for children. Close partnership working with external agencies impacts positively on the outcomes of children with SEND.

What it's like to be a child at this setting

Children enjoy their time in this warm and welcoming setting. Leaders and staff work in close partnership with parents and spend time getting to know children when they first start attending. They then use this knowledge to ensure they meet the unique needs of babies and children. Children with special educational needs and/or disabilities thrive in this inclusive setting, where individuality is celebrated and underpins teaching and learning. Robust and sensitive induction procedures which involve the parents, help all babies and children develop feelings of emotional security. This sense of belonging enables children to access the well-sequenced curriculum and engage in the broad learning experiences on offer. Children benefit from carefully planned experiences that target next steps in their learning, helping them make sound progress from their starting points. Children delight in spending time in the outdoor learning space. They explore in all weathers, which extends their knowledge and understanding of the world around them. Children develop their gross motor skills and confidence in movement as they explore the expansive sand area, mark-making on the floor and walls, and climbing and sliding on the play equipment. These experiences encourage children to learn about and manage their risks. Children benefit from spontaneous, enthusiastic storytelling and singing, which promote their communication. Younger children join in with words and actions as staff joyfully share books with them. In comparison, older children delight in participating with familiar phrases from their favourite tales, such as huffing and puffing during the story of the three little pigs. Overall, staff support children to become confident communicators. This could be extended even further through consistent use of descriptive language as children engage in exploratory play, for example, when building a volcano. Children develop social skills and engage in lively interactions with their peers as they play. Staff model how to take turns, play together, and make friends, which supports children to reflect these behaviours as they follow their helpful lead. Children respond positively to humour as staff engage them in funny stories and jolly interactions. This contributes to a lively and harmonious atmosphere across the setting.

Next steps

Leaders should support staff to consistently model descriptive language to extend children's vocabulary even further and ensure highly quality teaching is firmly embedded. Leaders should review the handwashing arrangements for babies to develop and embed good hygiene practices for the future and increase their independence.

About this inspection

The inspector spoke with leaders, practitioners, special educational needs co-ordinator and sought the views of parents and children during the inspection. We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

About this setting

URN
EY425249
Address
Willowdene Close Whitton Twickenham Middlesex TW2 7BD
Type
Childcare on Non-Domestic Premises, Full day care
Registration date
11/04/2011
Registered person
Whitton Day Nursery Limited
Register(s)
EYR, CCR
Operating hours
Monday,Tuesday,Wednesday,Thursday,Friday : 08:00 - 18:00
Local authority
Richmond Upon Thames

Facts and figures

Age range at inspection
1 to 4
Total places
41

Data from 5 March 2026

Raw extracted PDF text
Kindred Whitton Nursery and Pre-School
Unique reference number (URN): EY425249
Address: Willowdene Close, Whitton, Twickenham, Middlesex, TW2 7BD
Type: Childcare on non-domestic premises
Registered with Ofsted: 11/04/2011
Registers: EYR, CCR
Registered person: Whitton Day Nursery Limited
Inspection report: 5 March 2026
Exceptional
Strong standard
Expected standard
Needs attention
Urgent improvement
Safeguarding standards met
The safeguarding standards are met. This means that leaders and/or those responsible for
governance and oversight fulfil their specific responsibilities and have established an open
culture in which safeguarding is everyone's responsibility and concerns are actively
identified, acted upon and managed. As a result, children are made safer and feel safe.
How we evaluate safeguarding
When we inspect settings for safeguarding, they can have the following outcomes:
Met: The setting has an open and positive culture of safeguarding.
Not met: The setting has not created an open and positive culture of safeguarding. Not all
legal requirements are met.

Strong standard
Behaviour, attitudes and establishing routines Strong standard
Leaders have established calm and consistent routines that help children understand what
is expected of them. Staff use gentle, positive language to support children in understanding
what is happening now and what will happen next. They ensure that transitions between
activities are smooth and promote emotional wellbeing. Leaders implement robust
procedures for monitoring attendance and work closely with parents to build positive habits
that will support children throughout their education. They identify and respond to risks
associated with non attendance, particularly for vulnerable children.
Children consistently behave well. Staff provide extremely clear and consistent guidance,
and embed a warm, positive culture that helps children recognise how their actions affect
others. For example, when children find turn taking or communication with others difficult,
staff respond promptly and offer simple explanations and guidance to support them. Staff
skilfully develop nurturing and respectful relationships with babies and children. They model
kindness in every interaction, which contributes to children's sense of connection and
belonging. Staff consistently share the rules with children and offer explicit praise when
children remain on task. This helps children make positive behaviour choices. This positive
behaviour is acknowledged thoughtfully, with children helped to understand exactly what
they have done well. Small group learning further supports children in building friendships
and developing empathy. For example, staff model to children how to share out resources in
order to play cooperatively in the home corner role play with their peers.
Inclusion Strong standard
Leaders ensure an extremely inclusive approach across the provision. They provide regular
and high quality opportunities to ensure staff are appropriately trained to implement an
ambitious and inclusive curriculum. This promotes the learning and development of all
children. Leaders develop highly effective professional relationships with both parents and
external agencies. This contributes positively to a cohesive approach that supports children
with special educational needs and disabilities to make rapid progress and fulfil their
potential. Leaders ensure a thorough induction when children first start attending. This helps
staff to confidently identify and assess children's individual needs. Through sensitive
discussion with parents, staff implement an impactful six-week review process to decide how
best to plan for children's learning. Skilful observation and monitoring impact positively on
planned interventions. This supports staff to identify and plan precisely for children's next
steps, which they then skilfully weave into daily activities and experiences. For example,
staff consistently use simple sign language to support non-verbal children communicate
effectively, and build relationships with their peers.
Leaders are clear about how they use additional funding to support children who may
experience barriers to their learning. They collaborate with children's key-people to discuss
how best to provide support. This helps to address any learning gaps based on children's
individual learning preferences and motivations. Leaders have recently set up a lending

Expected standard
library at the request of parents to foster children's love of books and stories and extend
their early literacy skills.
Achievement Expected standard
Children make steady and secure progress from their individual starting points, supported by
clear next steps that reflect their interests and learning needs. Across the setting, children
enjoy songs and stories that nurture an early love of reading and strengthen their
communication skills. Small group story times help them to build confidence in speaking and
listening and develop early friendships. Children select the resources they'd like to play with
and engage in decision making such as choosing the book of the week. Children with
special educational needs and/or disabilities and those facing barriers to their learning
achieve well as they access a curriculum that reflects their needs. Across the setting,
children typically develop the attitudes, confidence and skills across all areas of learning that
they need to thrive and feel well prepared for the next stage in their learning journey.
Children's welfare and wellbeing Expected standard
Leaders support staff to understand the importance of positive relationships that support
babies and children to develop a sense of belonging and connection. Staff prioritise
attachment, particularly for babies, and this is evident in the warm, responsive interactions
between staff and children. Care routines such as sleeping and mealtimes are sensitively
managed and tailored to each child by their key person. Staff are respectful of children's
privacy and dignity, for example, ensuring that babies know when they are going to have
their nappies changed or their noses wiped. However, as yet, babies are not consistently
supported to develop their growing self care skills during hand washing routines. This
means that babies are not consistently taught the independence skills they need to develop
their foundational understanding of good hygiene practices.
Children with special educational needs and/or disabilities benefit from high expectations
and well structured routines that promote their independence appropriately. Older children
demonstrate a strong awareness of their own health and safety, for example, they
confidently explain how they keep outdoor play spaces safe by removing obstacles. Staff
closely supervise adventurous play, offering encouragement which helps children develop
their resilience. Across the nursery, staff support children to recognise and express their
feelings, by consistently using emotional language and stories to deepen understanding. For
example, they encourage children to talk about how characters in books may be feeling.
Curriculum and teaching Expected standard
Leaders have designed and embedded an ambitious and aspirational curriculum that
reflects the skills and knowledge that children need to be successful and confident across all
areas of learning. The curriculum is flexible, and staff take into account children's physical
and emotional wellbeing in their planning. They promote physical development by ensuring

that children experience physical challenges as they use large apparatus in the outdoor play
space. This helps build their confidence and resilience as they persevere in active play.
Staff skilfully adapt their teaching interactions to contribute positively to the steady progress
that children with special educational needs and/or disabilities make. For example, they
respond positively to children's non-verbal communication, such as eye gaze, pointing, and
simple signing.
Staff use children's interests to engage them in play. For example, they support babies to
use their senses to explore different textures with small-world farm animals as they show
interest in different animal sounds. Staff model exploring the straw and cornflour gloop, to
encourage babies to have a go at new experiences. This helps to build strength in the small
muscles in their hands as babies scoop and squeeze.
Overall, staff support children's communication and language skills effectively. They use
repetition and rhyme, number songs and familiar stories to help extend children's
mathematical knowledge and language. Staff typically use open-ended questions and
ensure children have sufficient time to develop their thoughts and ideas. Although on
occasions, staff do not maximise opportunities for children to hear relevant and descriptive
language in the context of play. For example, staff do not consistently introduce or reiterate
descriptive words to extend children's understanding of volcanos as they build models using
sand and water.
Leadership and governance Expected standard
There have been changes to the management of the setting since the previous inspection.
Nursery leaders now work in close partnership with senior leaders across the wider
organisation. They share that they benefit from a supportive and collaborative approach to
leading and managing. Staff members benefit from a comprehensive training programme
that helps to drive professional development across the provision. This includes developing
staff knowledge of how best to support children with special educational needs and/or
disabilities.
Leaders have a clear vision for the setting. They work together to consistently evaluate the
provision on offer to children and identify strengths and areas for development. Leaders use
this information to form an ongoing action plan to drive improvement across the setting.
Leaders consistently engage in discussions with staff and parents in order to purposefully
involve them in decision making to prioritise children's needs, particularly those with special
educational needs and/or disabilities (SEND) or other barriers to their learning.
Staff report high levels of wellbeing. They share that supervision sessions and regular
'check ins' with leaders help them to manage their workload and identify opportunities for
professional development. Regular staff meetings contribute to positive communication and
shared goals and priorities across the setting. Staff state that they feel 'listened to' and that
their thoughts and ideas are valued by leaders. Leaders develop positive working
relationships with other settings that children move onto. They share professional
information in a way that supports smoother transitions for children. Close partnership
working with external agencies impacts positively on the outcomes of children with SEND.

Compulsory Childcare Register requirements
This setting has met the requirements of the compulsory part of the Childcare Register.
How we check if a provider meets the requirements of the Compulsory Childcare
Register
When we check if settings meet the Compulsory Childcare Register requirements, they can
have the following outcomes:
Met
Not met
What it's like to be a child at this setting
Children enjoy their time in this warm and welcoming setting. Leaders and staff work in close
partnership with parents and spend time getting to know children when they first start
attending. They then use this knowledge to ensure they meet the unique needs of babies
and children. Children with special educational needs and/or disabilities thrive in this
inclusive setting, where individuality is celebrated and underpins teaching and learning.
Robust and sensitive induction procedures which involve the parents, help all babies and
children develop feelings of emotional security. This sense of belonging enables children to
access the well-sequenced curriculum and engage in the broad learning experiences on
offer. Children benefit from carefully planned experiences that target next steps in their
learning, helping them make sound progress from their starting points.
Children delight in spending time in the outdoor learning space. They explore in all
weathers, which extends their knowledge and understanding of the world around them.
Children develop their gross motor skills and confidence in movement as they explore the
expansive sand area, mark-making on the floor and walls, and climbing and sliding on the
play equipment. These experiences encourage children to learn about and manage their
risks.
Children benefit from spontaneous, enthusiastic storytelling and singing, which promote their
communication. Younger children join in with words and actions as staff joyfully share books
with them. In comparison, older children delight in participating with familiar phrases from
their favourite tales, such as huffing and puffing during the story of the three little pigs.

Inspector:
Lisa Gadsby
About this setting
Unique reference number (URN): EY425249
Address:
Willowdene Close
Whitton
Twickenham
Middlesex
TW2 7BD
Overall, staff support children to become confident communicators. This could be extended
even further through consistent use of descriptive language as children engage in
exploratory play, for example, when building a volcano.
Children develop social skills and engage in lively interactions with their peers as they play.
Staff model how to take turns, play together, and make friends, which supports children to
reflect these behaviours as they follow their helpful lead. Children respond positively to
humour as staff engage them in funny stories and jolly interactions. This contributes to a
lively and harmonious atmosphere across the setting.
Next steps
Leaders should support staff to consistently model descriptive language to extend
children's vocabulary even further and ensure highly quality teaching is firmly embedded.
Leaders should review the handwashing arrangements for babies to develop and embed
good hygiene practices for the future and increase their independence.
About this inspection
The inspector spoke with leaders, practitioners, special educational needs co-ordinator and
sought the views of parents and children during the inspection.
We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the
quality and standards of provision that is registered on the Early Years Register. The
registered person must ensure that this provision complies with the statutory framework for
children's learning, development and care, known as the early years foundation stage.

Type: Childcare on non-domestic premises
Registration date: 11/04/2011
Registered person: Whitton Day Nursery Limited
Register(s): EYR, CCR
Operating hours: Monday,Tuesday,Wednesday,Thursday,Friday : 08:00 - 18:00
Local authority: Richmond Upon Thames
Facts and figures used on inspection
This data was available to the inspector at the time of the inspection.
This data is from 5 March 2026
Children numbers
Age range of children at the time of inspection
1 to 4
Total number of places
41
Our grades explained
Exceptional
Practice is exceptional: of the highest standard nationally. Other settings can learn from it.
Strong standard
The setting reaches a strong standard. Leaders are working above the standard expected of
them.
Expected standard
The setting is fulfilling the expected standard of education and/or care. This means they are
following the standard set out in statutory and non ‑ statutory legislation and the professional
standards expected of them.

Needs attention
The expected standards are not met but leaders are likely able to make the necessary
improvements.
Urgent improvement
The setting needs to make urgent improvements to provide the expected standard of
education and/or care.
The Office for Standards in Education, Children's Services and Skills (Ofsted) inspects
services providing education and skills for children and learners of all ages, and inspects
and regulates services that care for children and young people.
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