Safeguarding met Childcare on Non-Domestic Premises, Full day care source PDF ↗ provider page on ofsted.gov.uk ↗

Grades by area

Children's welfare and wellbeing

Strong standard
Leaders and staff prioritise children's welfare and wellbeing by creating exceptionally nurturing environments. Staff interact warmly with children and respond sensitively to their emotional needs. For example, staff in the baby room ensure that babies receive regular cuddles and gentle tactile care. This builds secure attachments between children and their key persons. Children show very high levels of self-confidence and self-esteem. Older children understand the importance of washing their hands after using the toilet and before meals. These consistent routines support them to establish lifelong healthy habits that lay solid foundations for their physical health. All children access a range of nutritious, home-cooked meals and healthy snacks. Staff treat mealtimes as social occasions, with babies, toddlers and pre-school children eating together. Staff promote children's self-care skills highly effectively. They patiently support younger children to feed themselves. Older children serve food themselves, pour drinks and clear their own plates. Children show high levels of independence and an excellent sense of responsibility. Staff share daily information with parents and carers so that they feel valued, well informed and fully involved in their child's experiences. Parents speak very highly about the support that they receive, particularly for children with special educational needs and/or disabilities. Staff are very observant, which helps them respond to children's needs and offer them timely support. For example, staff quickly notice when children become unsettled or tired and respond by offering comfort, reassurance or a quiet activity. This helps children to feel safe and promotes their emotional wellbeing. Children settle well, regulate their emotions effectively and engage positively in learning.

Inclusion

Strong standard
Provision for children with special educational needs and/or disabilities (SEND) is highly effective with expert support that meets their individual needs. Leaders prioritise building trusting relationships with children and their families. This approach contributes to staff having a very secure understanding of children's individual needs. Leaders and staff work closely with parents and carers and external professionals to promptly and accurately identify children's needs. For instance, staff carefully observe children whose communication and language development are not meeting expected developmental milestones. They work collaboratively with parents and speech and language therapists to implement a wide range of strategies that enhance children's development. Leaders use additional funding effectively. They ensure that staff consistently engage in continuous professional development opportunities to help them to provide targeted and expert support for children with SEND. For instance, staff implement enjoyable one-to-one activities with individual children to develop their social and attention skills. Parents' feedback is highly complimentary. They describe how staff positively influence their children's daily experiences, leading to progress in their overall development. Leaders work tirelessly with the wider community to remove barriers for children with SEND and enhance provision. This helps children to fully access the holistic curriculum on offer. All children make positive progress from their starting points and thrive within the setting.

Leadership and governance

Strong standard
Leaders have an exceptional understanding of child development and what children need to flourish in their learning and development. They gather feedback from parents, staff and children to help them continuously evaluate and improve the quality of provision. For instance, they organise bespoke training for staff to deepen their understanding of equality, diversity and how this supports highly inclusive practice. Leaders are deeply committed to meeting children's individual needs and work closely with staff to swiftly identify and support children with special educational needs and/or disabilities. Leaders have recognised inconsistencies in the teaching of the mathematics curriculum and have introduced targeted professional development and monitoring to address this. Although these actions are not yet fully embedded across all age groups, leaders demonstrate strong strategic leadership and clear oversight, which continues to have a positive impact on children's education. Leaders use additional funding to enhance children's learning experiences through the purchase of targeted resources. They build exemplary partnerships with parents and carers and external agencies to meet children's diverse needs. This integrated approach promotes effective and well-coordinated support for children's learning and development. Staff work in close partnership with parents to promote continuity of learning. For example, staff and parents work together to support children during toilet training. Leaders have a rigorous recruitment process in place and a robust induction programme. They place staff's wellbeing at the heart of their practice. Leaders regularly organise meaningful and enjoyable staff events, which contribute to the welcoming atmosphere and enthusiasm across the setting. The experienced and well-established staff team report feeling valued and consistently supported by leaders. This contributes to a highly motivating working environment, where staff retention is excellent and there is a very positive team spirit.

Achievement

Expected standard
All children achieve well in their learning and development, regardless of barriers to learning. For example, children with English as an additional language learn to share their wants and needs. This helps them to access learning opportunities and develop meaningful friendships. Children make steady progress in all areas of learning, particularly in physical development. Babies enjoy crawling around and pulling themselves to standing using child-sized furniture. Pre-school children practise their balancing skills as they walk on wooden blocks and play ball games. Children demonstrate perseverance and resilience, which contributes to a 'can-do' attitude to learning. However, inconsistencies in the teaching of mathematics for older children do not support them to make the best possible progress. Children with special educational needs and/or disabilities benefit from tailored interventions and one-to-one attention, which contributes to the progress they make. They develop the skills they need for the next stage of learning, such as building relationships, developing self-control and expressing their needs.

Behaviour, attitudes and establishing routines

Expected standard
Leaders set high expectations for children's behaviour and positive attitudes to learning. Children build excellent bonds with staff, who model respectful behaviour by speaking calmly and compassionately to them. Children usually follow instructions and established routines within the setting. When inappropriate behaviour occurs, staff respond promptly. However, staff do not consistently explain why certain behaviours are inappropriate. For example, they ask children to stop running indoors, without explaining the possible impact on themselves or others. This limits children's understanding of the purpose of rules. Children are friendly, polite and curious. They engage confidently with staff, who show genuine interest in their ideas. Children treat one another with kindness and consideration. Leaders and staff monitor children's attendance closely so that children can access the wide range of experiences on offer. They track children's attendance consistently and contact parents and carers when children have unplanned absences. This approach helps families to establish consistent routines and lays strong foundations for future learning. Staff support children with special educational needs and/or disabilities to manage changes in routines calmly and regularly check that these adjustments meet children's needs. For example, staff use visual timetables to show children what is happening now and what will happen next. This helps children to learn to cope with transitions and build their independence.

Curriculum and teaching

Expected standard
Leaders have carefully designed a curriculum that places an emphasis on children's wellbeing, communication and physical development. For instance, staff promote children's understanding of healthy eating by explaining how different foods support growth, strength and good health. Staff use information gathered at enrolment, alongside ongoing observations and assessments, to plan learning experiences for groups of children. They adapt activities, where necessary, to ensure that all children can fully participate in group learning. During an interactive music session, staff use clear language and visual symbols to support children's understanding of instructions. For example, individual children attempt to copy the sounds made by staff as they beat a large drum. Children then play the drum together, creating soft and loud sounds. They giggle with delight, showing enjoyment while developing their coordination and muscle strength. Overall, staff support children's mathematical development well. Staff promote children's early mathematical skills from a young age through a wide range of hands-on activities, such as singing number songs and counting items. For instance, staff model counting as toddlers attempt to put their shoes on. However, at times, staff do not consistently extend older children's mathematical skills during activities and everyday experiences. This does not fully help them to extend and deepen their understanding of mathematics.

What it's like to be a child at this setting

Children are extremely happy in the care of friendly and passionate staff. They receive a warm greeting on arrival and separate with ease from their families. Staff take time to speak to parents and carers to find out how children are feeling, which helps them to support children throughout their time at the setting. Children show excitement as they go to play with their friends. Children demonstrate a secure understanding of daily routines. For instance, they independently register their attendance by placing their name labels in the appropriate place and hang their coats on their individual pegs. Children form deep attachments with caring and respectful staff. For example, children go to staff when they seek reassurance and receive hugs and cuddles. Children demonstrate that they feel safe and secure within the environment. Staff use their secure knowledge of children's abilities and needs to organise learning environments that inspire and motivate children to learn. Children are curious and enthusiastic learners, who confidently choose activities that interest them. For example, children enjoy drawing themselves and their family members. They describe different parts of the body using vocabulary, such as 'eyes, hair' and 'nose'. Staff further support children's understanding of the world by taking them on visits within the local community, such as trips to nearby parks and shops. In addition, staff encourage children to reuse materials, such as cardboard boxes, for artwork. This helps children to learn about recycling, sustainability and caring for the environment. Staff praise children's efforts and achievements, and their artwork is displayed in the classroom. This helps to build children's self-confidence and fosters a sense of belonging. All children access learning experiences that support them to make progress in their learning. Staff have clear and achievable expectations for children. They use eye contact, symbols and sign language to explain what is happening now and what will happen next. For example, children work as a group to tidy up their toys before they have lunch. They listen and follow instructions. Children are kind and considerate towards each other and are well prepared for their next stage of education.

Next steps

Staff should support children to develop a clear understanding of why certain behaviours are not appropriate. Staff should make better use of everyday experiences and activities to teach and reinforce mathematical concepts, in order to extend and deepen children's learning.

About this inspection

The inspector spoke with children, leaders, the special educational needs coordinator, staff and parents and carers during the inspection. We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

About this setting

URN
EY350218
Address
77 Raglan Road LONDON SE18 7LB
Type
Childcare on Non-Domestic Premises, Full day care
Registration date
03/05/2007
Registered person
Quaggy Development Trust
Register(s)
EYR, CCR, VCR
Operating hours
Monday,Tuesday,Wednesday,Thursday,Friday : 08:00 - 18:00
Local authority
Greenwich

Facts and figures

Age range at inspection
0 to 4
Total places
46

Data from 30 January 2026

Raw extracted PDF text
Quaggy at Margaret Bondfield Nursery
Unique reference number (URN): EY350218
Address: 77 Raglan Road, LONDON, SE18 7LB
Type: Childcare on non-domestic premises
Registered with Ofsted: 03/05/2007
Registers: EYR, CCR, VCR
Registered person: Quaggy Development Trust
Inspection report: 30 January 2026
Exceptional
Strong standard
Expected standard
Needs attention
Urgent improvement
Safeguarding standards met
The safeguarding standards are met. This means that leaders and/or those responsible for
governance and oversight fulfil their specific responsibilities and have established an open
culture in which safeguarding is everyone's responsibility and concerns are actively
identified, acted upon and managed. As a result, children are made safer and feel safe.
How we evaluate safeguarding
When we inspect settings for safeguarding, they can have the following outcomes:
Met: The setting has an open and positive culture of safeguarding.
Not met: The setting has not created an open and positive culture of safeguarding. Not all
legal requirements are met.

Strong standard
Children's welfare and wellbeing Strong standard
Leaders and staff prioritise children's welfare and wellbeing by creating exceptionally
nurturing environments. Staff interact warmly with children and respond sensitively to their
emotional needs. For example, staff in the baby room ensure that babies receive regular
cuddles and gentle tactile care. This builds secure attachments between children and their
key persons. Children show very high levels of self-confidence and self-esteem. Older
children understand the importance of washing their hands after using the toilet and before
meals. These consistent routines support them to establish lifelong healthy habits that lay
solid foundations for their physical health.
All children access a range of nutritious, home-cooked meals and healthy snacks. Staff treat
mealtimes as social occasions, with babies, toddlers and pre-school children eating
together. Staff promote children's self-care skills highly effectively. They patiently support
younger children to feed themselves. Older children serve food themselves, pour drinks and
clear their own plates. Children show high levels of independence and an excellent sense of
responsibility.
Staff share daily information with parents and carers so that they feel valued, well informed
and fully involved in their child's experiences. Parents speak very highly about the support
that they receive, particularly for children with special educational needs and/or disabilities.
Staff are very observant, which helps them respond to children's needs and offer them
timely support. For example, staff quickly notice when children become unsettled or tired
and respond by offering comfort, reassurance or a quiet activity. This helps children to feel
safe and promotes their emotional wellbeing. Children settle well, regulate their emotions
effectively and engage positively in learning.
Inclusion Strong standard
Provision for children with special educational needs and/or disabilities (SEND) is highly
effective with expert support that meets their individual needs. Leaders prioritise building
trusting relationships with children and their families. This approach contributes to staff
having a very secure understanding of children's individual needs. Leaders and staff work
closely with parents and carers and external professionals to promptly and accurately
identify children's needs. For instance, staff carefully observe children whose
communication and language development are not meeting expected developmental
milestones. They work collaboratively with parents and speech and language therapists to
implement a wide range of strategies that enhance children's development.
Leaders use additional funding effectively. They ensure that staff consistently engage in
continuous professional development opportunities to help them to provide targeted and
expert support for children with SEND. For instance, staff implement enjoyable one-to-one
activities with individual children to develop their social and attention skills. Parents'
feedback is highly complimentary. They describe how staff positively influence their
children's daily experiences, leading to progress in their overall development.

Expected standard
Leaders work tirelessly with the wider community to remove barriers for children with SEND
and enhance provision. This helps children to fully access the holistic curriculum on offer. All
children make positive progress from their starting points and thrive within the setting.
Leadership and governance Strong standard
Leaders have an exceptional understanding of child development and what children need to
flourish in their learning and development. They gather feedback from parents, staff and
children to help them continuously evaluate and improve the quality of provision. For
instance, they organise bespoke training for staff to deepen their understanding of equality,
diversity and how this supports highly inclusive practice. Leaders are deeply committed to
meeting children's individual needs and work closely with staff to swiftly identify and support
children with special educational needs and/or disabilities. Leaders have recognised
inconsistencies in the teaching of the mathematics curriculum and have introduced targeted
professional development and monitoring to address this. Although these actions are not yet
fully embedded across all age groups, leaders demonstrate strong strategic leadership and
clear oversight, which continues to have a positive impact on children's education.
Leaders use additional funding to enhance children's learning experiences through the
purchase of targeted resources. They build exemplary partnerships with parents and carers
and external agencies to meet children's diverse needs. This integrated approach promotes
effective and well-coordinated support for children's learning and development. Staff work in
close partnership with parents to promote continuity of learning. For example, staff and
parents work together to support children during toilet training.
Leaders have a rigorous recruitment process in place and a robust induction programme.
They place staff's wellbeing at the heart of their practice. Leaders regularly organise
meaningful and enjoyable staff events, which contribute to the welcoming atmosphere and
enthusiasm across the setting. The experienced and well-established staff team report
feeling valued and consistently supported by leaders. This contributes to a highly motivating
working environment, where staff retention is excellent and there is a very positive team
spirit.
Achievement Expected standard
All children achieve well in their learning and development, regardless of barriers to
learning. For example, children with English as an additional language learn to share their
wants and needs. This helps them to access learning opportunities and develop meaningful
friendships.
Children make steady progress in all areas of learning, particularly in physical development.
Babies enjoy crawling around and pulling themselves to standing using child-sized furniture.
Pre-school children practise their balancing skills as they walk on wooden blocks and play
ball games. Children demonstrate perseverance and resilience, which contributes to a 'can-

do' attitude to learning. However, inconsistencies in the teaching of mathematics for older
children do not support them to make the best possible progress.
Children with special educational needs and/or disabilities benefit from tailored interventions
and one-to-one attention, which contributes to the progress they make. They develop the
skills they need for the next stage of learning, such as building relationships, developing
self-control and expressing their needs.
Behaviour, attitudes and establishing routines Expected standard
Leaders set high expectations for children's behaviour and positive attitudes to learning.
Children build excellent bonds with staff, who model respectful behaviour by speaking
calmly and compassionately to them. Children usually follow instructions and established
routines within the setting. When inappropriate behaviour occurs, staff respond promptly.
However, staff do not consistently explain why certain behaviours are inappropriate. For
example, they ask children to stop running indoors, without explaining the possible impact
on themselves or others. This limits children's understanding of the purpose of rules.
Children are friendly, polite and curious. They engage confidently with staff, who show
genuine interest in their ideas. Children treat one another with kindness and consideration.
Leaders and staff monitor children's attendance closely so that children can access the wide
range of experiences on offer. They track children's attendance consistently and contact
parents and carers when children have unplanned absences. This approach helps families
to establish consistent routines and lays strong foundations for future learning.
Staff support children with special educational needs and/or disabilities to manage changes
in routines calmly and regularly check that these adjustments meet children's needs. For
example, staff use visual timetables to show children what is happening now and what will
happen next. This helps children to learn to cope with transitions and build their
independence.
Curriculum and teaching Expected standard
Leaders have carefully designed a curriculum that places an emphasis on children's
wellbeing, communication and physical development. For instance, staff promote children's
understanding of healthy eating by explaining how different foods support growth, strength
and good health. Staff use information gathered at enrolment, alongside ongoing
observations and assessments, to plan learning experiences for groups of children. They
adapt activities, where necessary, to ensure that all children can fully participate in group
learning.
During an interactive music session, staff use clear language and visual symbols to support
children's understanding of instructions. For example, individual children attempt to copy the
sounds made by staff as they beat a large drum. Children then play the drum together,
creating soft and loud sounds. They giggle with delight, showing enjoyment while developing
their coordination and muscle strength.
Overall, staff support children's mathematical development well. Staff promote children's
early mathematical skills from a young age through a wide range of hands-on activities,

such as singing number songs and counting items. For instance, staff model counting as
toddlers attempt to put their shoes on. However, at times, staff do not consistently extend
older children's mathematical skills during activities and everyday experiences. This does
not fully help them to extend and deepen their understanding of mathematics.
Compulsory Childcare Register requirements
This setting has met the requirements of the compulsory part of the Childcare Register.
How we check if a provider meets the requirements of the Compulsory Childcare
Register
When we check if settings meet the Compulsory Childcare Register requirements, they can
have the following outcomes:
Met
Not met
Voluntary Childcare Register requirements
This setting has met the requirements of the voluntary part of Childcare Register.
How we check if a provider meets the requirements of the Voluntary Childcare
Register
When we check if settings meet the Voluntary Childcare Register requirements, they can
have the following outcomes:
Met
Not met

What it's like to be a child at this setting
Children are extremely happy in the care of friendly and passionate staff. They receive a
warm greeting on arrival and separate with ease from their families. Staff take time to speak
to parents and carers to find out how children are feeling, which helps them to support
children throughout their time at the setting. Children show excitement as they go to play
with their friends. Children demonstrate a secure understanding of daily routines. For
instance, they independently register their attendance by placing their name labels in the
appropriate place and hang their coats on their individual pegs. Children form deep
attachments with caring and respectful staff. For example, children go to staff when they
seek reassurance and receive hugs and cuddles. Children demonstrate that they feel safe
and secure within the environment.
Staff use their secure knowledge of children's abilities and needs to organise learning
environments that inspire and motivate children to learn. Children are curious and
enthusiastic learners, who confidently choose activities that interest them. For example,
children enjoy drawing themselves and their family members. They describe different parts
of the body using vocabulary, such as 'eyes, hair' and 'nose'. Staff further support children's
understanding of the world by taking them on visits within the local community, such as trips
to nearby parks and shops. In addition, staff encourage children to reuse materials, such as
cardboard boxes, for artwork. This helps children to learn about recycling, sustainability and
caring for the environment. Staff praise children's efforts and achievements, and their
artwork is displayed in the classroom. This helps to build children's self-confidence and
fosters a sense of belonging.
All children access learning experiences that support them to make progress in their
learning. Staff have clear and achievable expectations for children. They use eye contact,
symbols and sign language to explain what is happening now and what will happen next.
For example, children work as a group to tidy up their toys before they have lunch. They
listen and follow instructions. Children are kind and considerate towards each other and are
well prepared for their next stage of education.
Next steps
Staff should support children to develop a clear understanding of why certain behaviours
are not appropriate.
Staff should make better use of everyday experiences and activities to teach and
reinforce mathematical concepts, in order to extend and deepen children's learning.
About this inspection
The inspector spoke with children, leaders, the special educational needs coordinator, staff
and parents and carers during the inspection.

Inspector:
Yemi Afolabi
About this setting
Unique reference number (URN): EY350218
Address:
77 Raglan Road
LONDON
SE18 7LB
Type: Childcare on non-domestic premises
Registration date: 03/05/2007
Registered person: Quaggy Development Trust
Register(s): EYR, CCR, VCR
Operating hours: Monday,Tuesday,Wednesday,Thursday,Friday : 08:00 - 18:00
Local authority: Greenwich
Facts and figures used on inspection
This data was available to the inspector at the time of the inspection.
This data is from 30 January 2026
Children numbers
Age range of children at the time of inspection
0 to 4
We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the
quality and standards of provision that is registered on the Early Years Register. The
registered person must ensure that this provision complies with the statutory framework for
children's learning, development and care, known as the early years foundation stage.

Total number of places
46
Our grades explained
Exceptional
Practice is exceptional: of the highest standard nationally. Other settings can learn from it.
Strong standard
The setting reaches a strong standard. Leaders are working above the standard expected of
them.
Expected standard
The setting is fulfilling the expected standard of education and/or care. This means they are
following the standard set out in statutory and non ‑ statutory legislation and the professional
standards expected of them.
Needs attention
The expected standards are not met but leaders are likely able to make the necessary
improvements.
Urgent improvement
The setting needs to make urgent improvements to provide the expected standard of
education and/or care.
The Office for Standards in Education, Children's Services and Skills (Ofsted) inspects
services providing education and skills for children and learners of all ages, and inspects
and regulates services that care for children and young people.
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