URN EY286575 · Inspected 2026-05-15 · Published 2026-06-30 · Inspector: Agnes Wink
Bright Horizons Hendon Day Nursery andPreschool Unique reference number (URN): EY286575 Address: 46 Allington Road, Hendon, London, NW4 3DE Type: Childcare on non-domestic premises Registered with Ofsted: 09/11/2004 Registers: EYR Registered person: Bright Horizons Family Solutions Limited Inspection report: 15 May 2026 Exceptional Strong standard Expected standard Needs attention Urgent improvement Expected standard Safeguarding standards met The safeguarding standards are met. This means that leaders and/or those responsible for governance and oversight fulfil their specific responsibilities and have established an open culture in which safeguarding is everyone's responsibility and concerns are actively identified, acted upon and managed. As a result, children are made safer and feel safe. How we evaluate safeguarding When we inspect settings for safeguarding, they can have the following outcomes: Met: The setting has an open and positive culture of safeguarding. Not met: The setting has not created an open and positive culture of safeguarding. Not all legal requirements are met. Behaviour, attitudes and establishing routines Expected standard Children behave well and demonstrate positive attitudes towards learning and play. Staff establish generally calm and predictable routines that help children feel secure throughout the day. Children cooperate with one another, share resources and respond positively to adult guidance. Transitions between activities, mealtimes and outdoor play are organised appropriately. Staff support children warmly and sensitively, helping children to develop positive relationships with adults and their peers. Older children increasingly manage aspects of daily routines independently, such as tidying resources and pouring drinks at mealtimes. Positive relationships support children's developing social skills and confidence. Leaders and staff understand the importance of supporting children's wellbeing and attendance and work positively with families regarding routines and children's individual needs. Leaders make reasonable adaptations when considering children who face barriers to their learning, while supporting those children during their stay in the nursery. However, staff do not consistently use explanations and high-quality language to deepen children's understanding of behaviour expectations and learning. For example, on occasion, they use general praise such as 'good boy' or 'good girl', without clearly identifying what children have achieved well. Consequently, opportunities are occasionally missed to strengthen younger children's understanding and language through narrative and sustained interactions during play. Children's welfare and wellbeing Expected standard Children feel safe, secure and emotionally supported within this welcoming nursery. Staff are warm and caring and generally respond sensitively to children's emotional and physical needs. Effective relationships help children settle well and develop confidence and a sense of belonging within the environment. Children who are new to the setting are supported sensitively to become familiar with routines. Children benefit from healthy meals and Needs attention opportunities to develop independence and self-care skills. Staff support children appropriately during mealtimes. Older children confidently pour their own drinks and help tidy tables after meals. Children enjoy outdoor play and physical activities that support their physical wellbeing and development. Leaders promote healthy lifestyles and have started to introduce activities that support children's understanding of oral health and healthy habits. Care routines are carried out safely and appropriately. Staff supervise children well, and safe sleeping procedures are followed appropriately. Children are supported kindly during toileting and care routines and generally demonstrate that they feel emotionally secure within the environment. Overall, staff teach older children to become increasingly independent in managing their personal needs. However, hygiene practice is not consistently strong across the nursery. On occasion, staff do not ensure that children's faces and noses are cleaned promptly. This means that children's care experiences are not consistently maintained to the same standard across all rooms. Inclusion Expected standard Leaders create an inclusive environment where children and families feel welcomed and valued. Staff know children well and work positively with parents and external professionals to support children's learning and wellbeing. Children with special educational needs and/or disabilities, as well as those who speak English as an additional language, receive appropriate support that helps them participate in activities and routines alongside their peers. For example, staff use visual timetables and consistent routines to support children's interactions and understanding. Leaders are proactive in accessing additional support and signpost parents appropriately. Leaders and staff have high expectations for all children and are aware of potential barriers to learning. They take steps to ensure that all children can access the learning environment and activities on offer. Leaders and staff work appropriately with external professionals to identify and reduce barriers to learning and wellbeing. Staff generally understand children's individual needs and next steps and use strategies to support children's participation within nursery life. For example, staff work closely with professionals and parents to support children with emerging communication and behavioural needs and to implement agreed strategies over time. Although leaders and staff identify children's needs accurately and swiftly, targeted support is not always implemented consistently enough during daily practice. Achievement Needs attention Achievement across the nursery is variable. Younger children do not consistently receive the high-quality interactions and support they need to develop secure communication and language skills. As a result, not all children make the progress they are capable of from their starting points. This may hinder their readiness for the next stages of learning. Children are generally happy, independent and settled within the nursery. Older children demonstrate increasing confidence in social situations and daily routines. For example, they help tidy resources, pour drinks independently and cooperate positively with their peers. Staff know children's interests and developmental stages appropriately and work positively with parents to support children's development. Children with special educational needs and/or disabilities and those who speak English as an additional language benefit from positive relationships with staff and targeted support that helps them participate alongside their peers. However, inconsistencies in teaching and curriculum delivery, particularly for younger children, mean that learning does not consistently build on what children already know and can do over time. Curriculum and teaching Needs attention Leaders have designed a curriculum that aims to support children's readiness for future learning. However, the quality of teaching and curriculum implementation is inconsistent across the nursery, particularly for babies and younger children. Staff do not consistently extend younger children's learning through purposeful interactions, modelling and well- sequenced communication and language support. For example, staff do not routinely introduce ambitious vocabulary or consistently name and describe objects and experiences during play. Younger children often move between activities without sustained adult interaction to deepen their thinking, communication or engagement. In addition, staff working across rooms do not always receive sufficiently clear guidance about younger children's individual learning needs or the intended learning outcomes of activities. Consequently, learning does not build consistently over time, and some children do not make the progress they are capable of. Leaders have identified these weaknesses accurately and have begun to introduce additional monitoring and support. However, these actions are at an early stage and have not yet secured consistently effective practice across the nursery. Older children benefit from opportunities to develop important early skills through a range of activities, indoors and outdoors. Staff encourage children to explore resources and join in with play and routines. For example, children explore water play while staff introduce words and new concepts such as 'empty' and 'full'. Staff support children's imaginative play appropriately and encourage positive peer interactions as children play with train tracks, dolls and doctor role-play resources. Children also engage in number games and explore shapes during play. Staff promote children's understanding of the world and those around them, supporting them to recognise similarities with others while celebrating their own uniqueness. Leadership and governance Needs attention Leaders have introduced systems to monitor practice and identify weaknesses in teaching and curriculum implementation. They recognise inconsistencies in staff practice, particularly in relation to younger children's communication and language development, and have begun to provide additional coaching and support. However, these actions are not yet embedded strongly enough to secure consistently effective teaching and improved outcomes for children across all rooms. Consequently, children's experiences and the quality of teaching remain variable across the nursery. Leaders have taken appropriate action to address previous safeguarding and regulatory concerns. Safeguarding procedures relating to allegations, complaints and staff suitability are now understood and followed appropriately. Overall, leaders understand the nursery's key strengths and areas requiring development and work positively with parents, staff and external professionals to support children's welfare and wellbeing. They ensure that children with special educational needs and/or disabilities receive the specialist support they need. Parents speak positively about the caring staff team and the support children receive to help them settle and feel secure within the nursery. Leaders consider staff wellbeing and workload when making decisions. However, inconsistencies in teaching, curriculum delivery and professional guidance mean that children's experiences remain variable across the setting. What it's like to be a child at this setting Children and families are welcomed warmly into the nursery. Staff work closely with parents and external professionals to support children's care and wellbeing. However, younger children do not always benefit from high-quality teaching and interactions that extend their communication and language development further. This means that children's experiences are varied across the nursery. For example, staff do not consistently plan and introduce ambitious vocabulary or use sustained interactions to deepen younger children's learning during play. As a result, some younger children do not consistently develop the knowledge, language and skills they are capable of acquiring over time, limiting their readiness for the next stages of learning. Children are happy and settled at this nursery. They separate from their parents with ease and quickly become involved in play and familiar routines. Children form warm relationships with staff, who know them and their families well. Younger children seek reassurance and cuddles from familiar adults, who respond sensitively to their needs. Children feel safe and secure within the environment, and older children increasingly manage tasks independently, such as pouring drinks at mealtimes and helping to tidy away resources. Children generally behave well and enjoy playing alongside their peers. Staff model positive manners and encourage children to share, take turns and cooperate during routines and activities. Older children enthusiastically join in physical play outdoors, balancing, climbing and taking part in parachute games with their friends. They enjoy books, sensory experiences and exploratory play. Children with special educational needs and/or disabilities and those who speak English as an additional language are included appropriately within nursery life and benefit from support that helps them participate alongside their peers. For Inspector: Agnes Wink About this setting example, visual supports and familiar routines help children understand expectations and feel secure. Next steps To meet the requirements of the Early years foundation stage the provider must take the following actions by the assigned date: Action Completion Date improve the implementation of the communication and language curriculum, particularly for babies and younger children, so that children consistently develop their vocabulary, speaking and listening skills throughout play and daily routines 14/08/2026 improve coaching, mentoring and professional development for staff so that teaching, interactions and curriculum delivery consistently build on what children already know and can do across all rooms 14/08/2026 About this inspection The inspector spoke with leaders, practitioners, the special educational needs coordinator and children during the inspection. We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage. We carried out this inspection as a result of a risk assessment, following information we received about the provider. The provider will be able to give parents further information about this. Unique reference number (URN): EY286575 Address: 46 Allington Road Hendon London NW4 3DE Type: Childcare on non-domestic premises Registration date: 09/11/2004 Registered person: Bright Horizons Family Solutions Limited Register(s): EYR Operating hours: Monday,Tuesday,Wednesday,Thursday,Friday : 07:30 - 18:00 Local authority: Barnet Facts and figures used on inspection This data was available to the inspector at the time of the inspection. This data is from 15 May 2026 Children numbers Age range of children at the time of inspection 0 to 4 Total number of places 73 Our grades explained Exceptional Practice is exceptional: of the highest standard nationally. Other settings can learn from it. Strong standard The setting reaches a strong standard. Leaders are working above the standard expected of them. Expected standard The setting is fulfilling the expected standard of education and/or care. This means they are following the standard set out in statutory and non ‑ statutory legislation and the professional standards expected of them. Needs attention The expected standards are not met but leaders are likely able to make the necessary improvements. Urgent improvement The setting needs to make urgent improvements to provide the expected standard of education and/or care. 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