URN EY104253 · Inspected 2026-01-23 · Published 2026-04-27 · Inspector: Juliette Freeman
Hillside House Nursery Unique reference number (URN): EY104253 Address: Hillside House, Lyth Hill Road, Bayston Hill, SHREWSBURY, SY3 0AU Type: Childcare on non-domestic premises Registered with Ofsted: 09/01/2003 Registers: EYR, CCR, VCR Registered person: Hillside House Nursery Limited Inspection report: 23 January 2026 Exceptional Strong standard Expected standard Needs attention Urgent improvement Safeguarding standards met The safeguarding standards are met. This means that leaders and/or those responsible for governance and oversight fulfil their specific responsibilities and have established an open culture in which safeguarding is everyone's responsibility and concerns are actively identified, acted upon and managed. As a result, children are made safer and feel safe. How we evaluate safeguarding When we inspect settings for safeguarding, they can have the following outcomes: Met: The setting has an open and positive culture of safeguarding. Not met: The setting has not created an open and positive culture of safeguarding. Not all legal requirements are met. Needs attention Achievement Needs attention Children's achievement is inconsistent across the nursery, particularly the achievement of younger children. While children are offered opportunities to explore and investigate, they are not always engaged and become bored and uninterested. This means that progress is limited. Babies enjoy secure attachments with their key person. They seek them out for reassurance as they crawl from activity to activity. They snuggle in while looking at a favourite story. However, listening skills are sometimes hindered because background music is constantly playing. Older children make better progress because they enjoy a wide range of interesting, motivating and exciting play experiences to support all areas of learning. They use mathematical language as they build complex structures. They work together to solve a problem of what might happen if they remove a brick from a tower. They count the blocks as they place them one on top of another, noticing as it gets taller. They investigate the objects that have been carefully hidden in the sand and delight when they discover them. Children generally enjoy the range of experiences on offer to them. Children with special educational needs and/or disabilities benefit from targeted support and funding. Behaviour, attitudes and establishing routines Needs attention The provision for the toddler age group requires sharply focused improvements to reach the more consistent standards seen elsewhere. Routines like nappy changing and mealtimes are not always well managed, leading to children becoming bored or unsettled while waiting. Staff are often too busy with menial tasks rather than supporting children in their learning. Furthermore, activity planning for this age group does not always focus sharply enough on what children already know, which limits their engagement and progress. Leaders are determined in their vision for improving the nursery. They have made some progress in this by reorganising staffing and routines to create a more consistent transition for children. This leadership and passion for improvement has successfully established a positive environment where children, particularly in pre-school, behave very well. Older children learn to collaborate, take turns and solve problems together with purpose and determination. Positive relationships are a clear strength. Babies are inquisitive and benefit from the support of their caring key person. Older children are independent learners with highly positive attitudes to learning. Attendance and punctuality are promoted well, and children enjoy coming to nursery. Children's welfare and wellbeing Needs attention Care routines are not always managed well enough to nurture and support children, particularly in the toddler room. Staff deployment and the organisation of routines, such as nappy changing and lunchtime, are less effective than in other areas. This means that some children wait for extended periods and become unsettled. Leaders fully understand the importance of supervising children appropriately while they eat, and of cutting up food. They have created policies outlining their expectations but these are not fully understood and implemented by all staff. When leaders are observing mealtimes, they are prompt to offer reminders and guidance. Leaders recognise the need to provide more support to ensure that practices are fully consistent. Leaders demonstrate a strong commitment to children's welfare. They foster a culture where staff are focused on ensuring children are happy, settled and well cared for. Children's health and physical development is prioritised. For example, children enjoy a healthy, balanced menu and extensive outdoor provision. Older children talk about healthy foods as they serve themselves at lunch. They learn how to wash their hands because staff teach them how to do this well. Younger children notice their heartbeats after they run around outside. The inclusive approach is effective in accommodating any individual needs. Leaders work closely with parents and other professionals to implement targeted support for children with special educational needs and/or disabilities so they feel included and valued. Curriculum and teaching Needs attention The curriculum to support children's consistent progress across all areas of learning is not embedded well enough. Some younger children do not yet benefit from a consistent, motivating, sequenced curriculum. In some rooms, staff deployment and activity planning are less effective. Teaching does not always accurately reflect children's individual developmental stages. Staff do not always consistently use their knowledge of what children already know and can do to plan opportunities for them to build on their skills. To improve, leaders must ensure that the high-quality teaching observed in other areas is securely embedded across the entire setting. Leaders demonstrate a passionate commitment to improve the curriculum for all children, including those where there are barriers to learning. They have successfully designed a broad framework that focuses on learning through play. There is a focus on providing opportunities to cover all areas of learning. Some children's experiences are of higher quality. For these children, progress and development are monitored through ongoing observations and regular assessments. Staff notice what children enjoy doing and provide activities to interest them. In some rooms, staff thoughtfully provide children with purposeful, interesting invitations to explore and investigate. Children enjoy outdoor learning in the extensive gardens. This helps promote their physical development and their wellbeing. Inclusion Needs attention There are some weaknesses in the deployment of staff. At times, this results in children having to wait for familiar staff to be available to meet their individual needs. In all other respects, leaders have made solid progress since the previous inspection in meeting the needs of all children. They have worked hard to improve staff's understanding of how to identify and assess the needs of children with special educational needs and/or disabilities and those where there are barriers to learning. Leaders and staff work in close partnership with parents and other professionals to secure essential funding and support. They observe children closely so that they can identify individual needs and potential gaps in progress. Leaders understand how to use additional funding to provide targeted support and resources for disadvantaged children. They consider what is in the best interests of all children. There are plans to provide staff with sharply focused professional learning to broaden their understanding even more. Leaders maintain robust systems to monitor the progress of all vulnerable groups. They quickly follow up on any absence and recognise the importance of regular attendance. Leadership and governance Needs attention There are a number of areas for improvement in relation to the quality of teaching and interactions and in how staff are deployed to best suit children's needs. Since the previous inspection, strategic leadership has significantly strengthened. Newly appointed leaders have established a clear vision for improvement, focused on raising teaching standards and stabilising the staff team. Governance and oversight are more robust and leaders recognise they are on a journey of improvement. Professional learning is now a priority. Staff are beginning to benefit from frequent online training, coaching and modelling that is closely linked to their needs and interests and the quality of the provision for children. Staff wellbeing is closely monitored through regular team meetings and an open-door policy. Staff say they feel well supported by leaders. To manage workload, leaders have introduced systems, such as preparing activities the night before to ensure smoother daily routines. Parent partnerships are becoming stronger following a period of change. Leaders and staff communicate with parents on a daily basis and through more formal opportunities, such as parents' evenings and a recently implemented parent representative process. This means that parents, leaders and staff engage in open and honest discussions about the children's nursery experience. Compulsory Childcare Register requirements This setting has met the requirements of the compulsory part of the Childcare Register. How we check if a provider meets the requirements of the Compulsory Childcare Register When we check if settings meet the Compulsory Childcare Register requirements, they can have the following outcomes: Met Not met Voluntary Childcare Register requirements This setting has met the requirements of the voluntary part of Childcare Register. How we check if a provider meets the requirements of the Voluntary Childcare Register When we check if settings meet the Voluntary Childcare Register requirements, they can have the following outcomes: Met Not met What it's like to be a child at this setting While there have been many improvements since the last inspection, some weaknesses remain in the arrangements to supervise children at certain times of the day, including at mealtimes. This is partly due to ineffective staff deployment, and partly due to inconsistencies in the implementation of policies. Children are not always supported well enough during routines. They do not consistently have familiar staff or their key person with them to provide individual care or reassurance. The curriculum is not yet embedded consistently across the nursery and is not ambitious enough for all children. This leads to an inconsistent learning environment for some children. Some children do not consistently make good enough progress from their starting points or deepen their learning. Activities do not always build on what children already know and can do, and younger children particularly are often unmotivated and bored with what is on offer. Some children engage well and explore as they play. The curriculum plan for children's development across the areas of learning broadly supports progress. Children generally enjoy their time and settle well. Older children offer staff a smile as they excitedly talk about what they will do next. Babies show secure attachments to their key person. This helps them to feel safe and secure. Children behave well, take turns and play alongside or with others. For example, children work together to arrange lengths of guttering to form a structure to roll balls down. Babies sit in contented companionship as they press, prod and squeeze dough. Younger children join in with singing their favourite nursery rhymes. They balance across an obstacle course and dig in the sand. Staff often offer encouragement and praise. This helps to develop children's confidence and self-esteem. The newly appointed leadership team shows a focused commitment to improvement. Leaders are keen to ensure that staff provide stimulating and high-quality experiences for children. Staff know children well and respond to their needs. Children with special Inspector: Juliette Freeman educational needs and/or disabilities, and those where there are barriers to learning, receive the timely support they need to make steady progress in their learning. Next steps To meet the requirements of the Early years foundation stage and Childcare Register the provider must take the following actions by the assigned date: Action Completion Date target support more precisely so that all staff have the skill and knowledge needed to use their interactions fully effectively to extend children's learning and enjoyment 31/07/2026 improve the deployment of staff, in particular at times during the daily routine when children are required to wait, such as mealtimes or when playing outside, to ensure that children receive the attention they need 31/07/2026 strengthen monitoring to ensure that all staff understand and consistently implement the safe eating policies 27/02/2026 About this inspection We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage. We carried out this inspection as a result of a risk assessment, following information we received about the provider. The provider will be able to give parents further information about this. There have been significant changes to the leadership team since the previous inspection. The inspector spoke with leaders, staff, special educational needs coordinators, parents and children during the inspection. About this setting Unique reference number (URN): EY104253 Address: Hillside House, Lyth Hill Road Bayston Hill SHREWSBURY SY3 0AU Type: Childcare on non-domestic premises Registration date: 09/01/2003 Registered person: Hillside House Nursery Limited Register(s): EYR, CCR, VCR Operating hours: Monday,Tuesday,Wednesday,Thursday,Friday : 07:45 - 18:00 Local authority: Shropshire Council Facts and figures used on inspection This data was available to the inspector at the time of the inspection. This data is from 23 January 2026 Children numbers Age range of children at the time of inspection 0 to 4 Total number of places 90 Our grades explained Exceptional Practice is exceptional: of the highest standard nationally. Other settings can learn from it. Strong standard The setting reaches a strong standard. Leaders are working above the standard expected of them. Expected standard The setting is fulfilling the expected standard of education and/or care. This means they are following the standard set out in statutory and non ‑ statutory legislation and the professional standards expected of them. Needs attention The expected standards are not met but leaders are likely able to make the necessary improvements. Urgent improvement The setting needs to make urgent improvements to provide the expected standard of education and/or care. The Office for Standards in Education, Children's Services and Skills (Ofsted) inspects services providing education and skills for children and learners of all ages, and inspects and regulates services that care for children and young people. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk. You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. 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